While I like the intent behind Saravanamuttoo’s claim that he is an economist, ergo, he will be able to find lots of money being mis-spent by the City, I don’t find it credible. Every candidate has promised to find ‘efficiencies’, but, once in office, they find that the only way to reduce expenses is to defer needed maintenance or forego TRUE transit expenditures. I would expect that Saravanamuttoo will find the same thing as businessman O’Brien found; that others run the show and determine what is being spent where.
Of course, there are ways that the City could save money. As I pay my Municipal Taxes (with an extra 55¢ charge for using PAD), I am reminded of one way. The City could better use technology.
With a Pre-Authorized Debit (PAD) agreement in place, the City needs to request a payment from your bank. The money is not automatically sent to the City – it must ask for the money. This, apparently (according to this CTV NEWS article from Oct. 15, 2025:
https://www.ctvnews.ca/ottawa/article/ci...t-payments-for-property-tax-water-bills/), costs the City 74¢ per transaction and requires “full-time support from seven staff members.” This is why the City is adding a 55¢ fee for every PAD transaction. The expected income from the fee is $820,000, per year.
However, according to a quote in the article, that amount does not cover the full cost of executing the PADs.
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The fee would not fully cover the cost of the administration of the PAD plan; however, this would recover the difference between the cost of administering PAD versus all other electronic payment types.
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The surcharge just covers the EXTRA cost of PADs. That extra cost is, presumably, the seven full-time staff members.
Since all of the PAD bank account data must be in a database, how about writing a small program that reads the account information, and the amount due, and sends in the request for payment – computer to computer – with, maybe, one support staff to handle exceptions.
Without doubt, the operation should be automated, but it likely isn’t as costly as other payment methods. Again, from the article, the City bemoans the cost pf PADs by providing this quote:
Quote:
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Despite being one of eight payment options provided to taxpayers, the plan administration uses almost 40 per cent of the full-time equivalents responsible for applying and recording all property tax and water utility payments.
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Whoa. One-of-eight ways to pay, and it takes 40% of the resources? Outrageous!
But that would only be the case IF all 8 methods were used equally, or more equally. It turns out that out of 108,894 accounts, 86,734 use PAD. So, 80% of accounts use PAD, but that only takes 40% of the resources. Why is the City adding an extra charge on PAD users? Just automate the process, and it would cost less.