Quote:
Originally Posted by ace.yyc
No way. T3 at YYZ is equal across its concourses and on par with the best part of YYC, i.e. the new international terminal.
Our Concourse B is from the 70s and hasn't changed. To say we are on par with T3 at YYZ is definitely false unless you're specifically excluding our Concourse B from the equation.
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I was in YYZ T3 earlier in the week. There is no car rental. You need to take the inter-terminal train over to T1. It basically means an extra 30 minutes if you fly WestJet instead of Air Canada. From my WestJet flight to the car rental place, I think I needed to use 3 elevators, 2 moving walkways, 6 escalators and one train. It is insane. Even San Francisco is not as bad at YYZ.
The Plaza Premium lounge in T3 is tight. Last night there was a lineup outside to get in. That "pub" style restraint next door had a line up.
The far swing gates between domestic and US are mediocre.
I arrived into T3 on a flight from Ottawa on Encore. That uses a gate at the satellite terminal. You have moving side walks and escalators. However every time I go through that there has always been at least one elevator or escalator out of service.
Arriving in T3, I had one odd size bag and one regular sized check bag. The odd sized was half out of the baggage belt. Walked over to the WestJet service counter and asked if they could get it or if I could just stand on the belt and grab it. The westjet agents were buzzed and said they would phone some one, then went back to their conversation. About 30 minutes I walked over and asked again, and they were somewhat indifferent to it, saying they called and someone will eventually show up. Finally someone from the otherwise of the wall near the belt started yelling to all of us who were waiting that there was a walker on the belt at the far end near a sensor that one of us need to take off the belt and put somewhere. Then it started moving again. For the three WestJet agents at the customer service, not one of them was even interested enough to come have a look.
Leaving YYZ, I have silver status with WS, could not find the priority baggage counter, and tried to use the kiosk. The kiosk, constantly showed messages that said that printing baggage tags from this kiosk was not supported for your airline. But they did have a WestJet agent saying to ignore the message and it would still work. However the agent was quite confused on what do when you had both a regular and oversize bag to check. At the end of the day he did say to use the baggage check machine for the first bag and then hit cancel baggage check in when it gets to the second bag. He then sent me over to an airport oversize drop off counter that was closed. There was a sign that said it was closed but to go to check in counter 3000. That would have been good information if the check-in counters had any numbers of them. They did not.
Inflight with WS was great, however I should have done that trip on AC.
The setup for Canadian to US transfers at YYZ Terminal 3 is terrible. Long un-predictable lines. I just avoid the WS in Toronto for US connections. The setup for AC is much better there.
Yes, YYC is doing much better than YYZ Terminal 3.
Quote:
Originally Posted by YYCguys
Agreed. B and C are both needing a seating expansion. Way too few seats in each gate area to accommodate the size of aircrafts now using them. What are the options? Unfortunately all that pre security space formally used as retail/restaurant space and now sitting mostly empty won’t help with this even if they did expropriate it as post security seating/retail/restaurant space.
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Twenty years ago, C had more seating. It would mean giving up on the win bar. You would expect more space at the front of B. In years past AC use to have a lounge there and there was all the space taken by US customs.
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