I encourage everyone who has an interest in OC Transpo’s operations to visit the new Bus Service Delivery Action Plan Website:
https://www.octranspo.com/en/news/articl...:text=Reason%20for%20Undelivered%20Trips
Although it is very short on any ‘Action Plan’, it does provide some information about the bus fleet’s availability; and what is causing the HUGE number of canceled bus trips. Here is their graph showing the percentage of service that was delivered:
Of course, the information provided by OC Transpo can look a bit better than how it actually ‘feels’ for a transit rider. The graph of ‘Daily Bus Service Delivered, for example gives the idea that, during January (4th to the 31st), that about 95% of trips were delivered – and that is true. But because the bus cancelations are not evenly distributed, some routes had much less service delivered.
From Josh Pringle, writing for CTVNews:
https://www.ctvnews.ca/ottawa/article/th...celled-oc-transpo-bus-routes-in-january/
Quote:
Here are the routes with the highest number of trips not delivered between Jan. 4 and 31.- Route 12: 401 trips not delivered (3,950 trips planned). OC Transpo says 90 per cent of trips delivered as planned.
- Route 6: 373 trips not delivered (2,998 trips planned). OC Transpo says 88 per cent of trips delivered as planned.
- Route 7: 327 trips not delivered (3,404 trips planned). OC Transpo says 90 per cent of trips delivered as planned.
- Route 88: 320 trips not delivered (4,353 trips planned). OC Transpo says 93 per cent of trips delivered as planned.
- Route 11: 298 trips not delivered (3,006 trips planned). OC Transpo says 90 per cent of trips delivered as planned.
- Route 5: 286 trips not delivered (3,034 trips planned). OC Transpo says 91 per cent of trips delivered as planned.
- Route 75: 278 trips not delivered (4,682 trips planned). OC Transpo says 94 per cent of trips delivered as planned.
- Route 98: 268 trips not delivered (3,256 trips planned). OC Transpo says 92 per cent of trips delivered as planned.
- Route 41: 266 trips not delivered (3,155 trips planned). OC Transpo says 93 per cent of trips delivered as planned.
- Route 25: 220 trips not delivered (2,993 trips planned). OC Transpo says 93 per cent of trips delivered as planned.
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I had the ‘opportunity’ to stand and wait for a #6 bus during that period. There was a small crowd at the stop by the time a #6 finally showed up. It was one of the new 40-foot electric buses. Most – but not all – of the crowd was able to squeeze in, via both the front and rear doors. Many could not reach a stanchion, but we were so packed in – including on the upper area, right to the rear seat – that no-one could fall. Which is good, because the e-bus had strong acceleration, and strong regenerative deceleration, which kept the mass pitching to and fro. It was not a comfortable ride. The only chance to really inhale deeply was at each stop, when a number of people had to temporarily disembark so that those leaving the bus could worm their way out. We left people standing at most stops so that they could continue their ‘wait for the next bus’. When ever that would arrive. According to those ‘fortunate’ enough to be on that bus, this was not unusual anymore.
From Ted Raymond’s article on CTVNews:
https://www.ctvnews.ca/ottawa/article/oc...-in-bus-cancellations-at-end-of-january/
Quote:
The reasons for trip cancellations in the final week of January differ from the first week, however. During the week of Jan. 4, nearly half of all trip cancellations were due to a lack of available buses, but that reason accounted for 22 per cent of trip cancellations during the week of Jan. 25.
A lack of available drivers accounted for 34 per cent of cancellations in the final week of January, mechanical breakdowns represented 13 per cent of cancelled trips, and on-street adjustments — things like collisions or customer incidents — represented 31 per cent of cancellations.
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But let’s look at a little more of the data:
It seems that, as the availability of buses creeps up, more and more runs are getting canceled because of a lack of bus operators. I have to wonder if this is because the roster was set out, at the last booking, for the number of operators needed to drive the few buses that were expected to be available. As more buses come on-line, there are no extra operators to drive them.
During January, 2026, the e-bus fleet that was in revenue service grew as follows:
Bus # 2127 entered service Jan. 13, 2026
Bus # 2130 entered service Jan. 05, 2026
Bus # 2132 entered service Jan. 13, 2026
Bus # 2133 entered service Jan. 13, 2026
Bus # 2134 entered service Jan. 13, 2026
Bus # 2136 entered service Jan. 16, 2026
Bus # 2137 entered service Jan. 29, 2026
Bus # 2138 entered service Jan. 29, 2026
Bus # 2139 entered service Jan. 29, 2026
Bus # 2141 entered service Jan. 28, 2026
Bus # 2142 entered service Jan. 29, 2026
Bus # 2143 entered service Jan. 29, 2026
Bus # 2154 entered service Jan. 27, 2026
That’s an extra 13 buses, but we are not seeing the available bus number climbing above about 500 – which it reached on Jan. 13. Is it that older buses are failing at about the same rate as new e-buses are arriving? Perhaps because the mechanics are concentrating on getting the e-buses out on the road? Or has OC Transpo been ‘retiring’ the old buses as new replacements arrive – content to keep the bus availability at around 500 buses? 500 buses is their new, lower, benchmark – and maybe that is all they have operators for, anyway.