Quote:
Originally Posted by msmariner
One of the biggest reasons I can see for less pre screening shops is the no free 1/2 hour parking. I know I personally haven’t picked one person up or stayed with anyone before their flight since the new policy. I didn’t mind going for a drink or food when I knew I didn’t have to pay some ridiculous parking fee to go in for an hour. Maybe the airport doesn’t care about people like me or the businesses before security and the extra money they get from parking makes up for the businesses closing down and their revenue loss.
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+1 on this. The loss of the 1/2 free parking changed the behaviour of pretty much everyone I know when it comes to airport pick-ups and, to a lesser extent, drop-offs. The irony now is that the 'go early and wait' behaviour hasn't changed but now the free cell phone lot is full of idling vehicles with drivers killing time on their phones instead of those cars parked in the parkade with the drivers in the terminal. Bad for the environment (assuming the CAA is one of those corporations that pretends to care) and bad for airport merchants. On top of it, the airport has had to staff far more curbside ambassadors to deal with the extremely chaotic and congested curbside pick up that exists in peak periods so the new system probably creates an even greater expense for the airport authority than the old free parking initiative while also negatively impacting the customer experience for pick-ups.
Another contributing factor is that the CAA originally planned 2 more high-rise office towers to accompany the existing one with pre-security shops and services meant to serve the folks working in those towers. Difficulties leasing the existing tower means the expansion is officially dead (I think) which means there isn't as much of a need for having amenities available before security.