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  #6141  
Old Posted Feb 6, 2017, 5:53 PM
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Mazrim Mazrim is offline
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No particular comment here, but I just wanted to say thanks to Cage for the incredible amount of detail into the industry you've provided here. It's been extremely educational for me and I love reading about it!
     
     
  #6142  
Old Posted Feb 6, 2017, 6:50 PM
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Originally Posted by Mazrim View Post
No particular comment here, but I just wanted to say thanks to Cage for the incredible amount of detail into the industry you've provided here. It's been extremely educational for me and I love reading about it!
I second that! Cage has been a massive asset for discussion on this forum.
     
     
  #6143  
Old Posted Feb 6, 2017, 7:08 PM
MalcolmTucker MalcolmTucker is offline
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Went through international arrivals last night. Didn't seem to be an issue, there are a lot more stanchions around to try to guide people to the new kiosks. Much shorter walk in non descript tunnels than at LAX.
     
     
  #6144  
Old Posted Feb 7, 2017, 12:03 AM
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Quote:
Originally Posted by Mazrim View Post
No particular comment here, but I just wanted to say thanks to Cage for the incredible amount of detail into the industry you've provided here. It's been extremely educational for me and I love reading about it!
Your welcome.

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Originally Posted by suburbia View Post
I second that! Cage has been a massive asset for discussion on this forum.
Thanks.

####

Insight of the day.

A few weeks ago I posted about how YYC had changed some of the checkin desk positions at the new terminal. Additionally I posted how the interactive information display boards had not been updated.

The CAA has figured out how to update the interactive boards, however they have removed the way finding to the airline checkin desks. So now the interactive boards only display retail outlet locations, government services, and amenities.

Further, CAA decided to locate Sunwing (WG), with primary services to Mexico and other sun destinations over to far east position with AS, DL, & UA. This spot is also shared with Hainan (HU).

There are a couple of customer service problems with locating WG and HU at this checkin location.
(1) Most obvious pax have to walk to the farthest section of the checkin hall to get to their airline, then have to walk 1/2 back to get to security checkpoint D.
(2) A lot of pax go to the E checkpoint, only requiring CATSA security guards to direct the travelers to checkpoint E. At least with WG pax there is only pax confusion, however for a lot of HU pax there is also a language barrier.
(3) The hidden problem is that both WG and HU pax can only checkin with an agent, no online or kiosk checkin allowed. Consequently the checkin lineup extends past the normal stanchions and half way to WS check in area. Effectively this blocks access tot eh AS, UA, DL checkin areas.
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  #6145  
Old Posted Feb 7, 2017, 2:12 PM
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Hey cage, any idea when this year Westjet and Air Canada will be getting their first Max jets? And has anything changed with the 8/9 breakdown for Air Canada?
     
     
  #6146  
Old Posted Feb 7, 2017, 5:27 PM
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There are a couple of customer service problems with locating WG and HU at this checkin location.
(1) Most obvious pax have to walk to the farthest section of the checkin hall to get to their airline...
It's a shame that the new terminal didn't have - oooh, I don't know - some sort of highly visible, electronic signage at curbside so these passengers are at least dropped off as close as possible to their airlines' check-in locations, eh?

(Grrrr. I flew out last Monday, and all ten of those big, beautiful signs are still rotating through the names for each and every airline serving YYC, regardless of where each carrier's check-in is actually located. What exactly is the point of putting signs at curbside if they don't help passengers find their way?!?)

Rant done. I feel better now.

To Cage's broader point ... 100% correct. Hainan check-in, when I've seen it, always seems a bit chaotic because the stanchioning and traffic flow at check-in seems poorly thought out and overwhelms the adjacent check-in areas. . Frankly, same goes for KLM -- even though they're in a better spot for a large volume of pax checking in. All of the overseas flights have (1) a big aircraft, (2) with high volumes of pax checking bags, (3) all at about the same time. That doesn't seem to have been considered in placing the airlines, and YYC seems to have mandated that all of the carriers go "stanchion lite" in the check-in area, resulting in large masses of people forming at the entrance to a small queue.
     
     
  #6147  
Old Posted Feb 7, 2017, 10:50 PM
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Originally Posted by jmt18325 View Post
Hey cage, any idea when this year Westjet and Air Canada will be getting their first Max jets? And has anything changed with the 8/9 breakdown for Air Canada?
The first max jets for both airlines will be max8s.

The AC fleet plan contemplates 18 max 8s to be delivered in 2017 and 2018. These 18 aircraft will be used to replace the oldest 320s that were delivered in 1988 & 89.

I expect AC will take delivery of their 2 max8 in December 2017 but not fly them until January 2018. Alternately, the aircraft will be used on YYZ-YUL during the Christmas break.

WS is always a bigger unknown for me (I have better contacts at AC). WS will have an easier time with max8 introduction as their pilots all ready fly the 737. My expectation is that WS will introduce their max8s into the regular 737-800 flight schedule.

The bigger reveal will bethis Thursday when the new AC livery will come out on 2 A321s and 1 788. Because the 321s are being repainted first, I expect that AC will take all 33 max8s first and then take 28 max9s.

A further option is that AC will accelerate their max delivery schedule. Boeing has all ready accelerated their delivery schedule for the max program, the first 12 max8 aircraft will be delivered 2 months early. However, pilot training requirements might make an accelerated delivery schedule very problematic.

Quote:
Originally Posted by Tobuz View Post
To Cage's broader point ... 100% correct. Hainan check-in, when I've seen it, always seems a bit chaotic because the stanchioning and traffic flow at check-in seems poorly thought out and overwhelms the adjacent check-in areas. . Frankly, same goes for KLM -- even though they're in a better spot for a large volume of pax checking in. All of the overseas flights have (1) a big aircraft, (2) with high volumes of pax checking bags, (3) all at about the same time. That doesn't seem to have been considered in placing the airlines, and YYC seems to have mandated that all of the carriers go "stanchion lite" in the check-in area, resulting in large masses of people forming at the entrance to a small queue.
The airport designed the terminal for maximum amount of automation and self service features. Consequently when the tenant airlines and their customers are not up to speed on computerized self serve processes, the terminal functionality starts to breakdown.

In HU and WG case, they don't have kiosk option. In the KLM case, their YYC origin customers have a strong preference for manual options. Further. KLM was supposed to have the self bag drop machines, but their computer interface equipment was only desgined to be used at the AMS hub. Although the same self bag drop machines used at YYC are also used at AMS, the interface to KLM back office systems doesn't work.
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  #6148  
Old Posted Feb 8, 2017, 2:32 PM
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There is one pic on instagram but the entire fuselage is white (save for a dark underbelly and engines), it also has the Star alliance logo on the tail. However the talk over at a.net is that this is all a wrap hiding the true livery underneath. If so AC is going to pretty big lengths to keep the reveal a surprise.

Link to the instagram pic: https://www.instagram.com/p/BQPQRT6jdZm/

Last edited by Bigtime; Feb 8, 2017 at 2:55 PM.
     
     
  #6149  
Old Posted Feb 8, 2017, 4:07 PM
Canadian74 Canadian74 is offline
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It's still blowing my mind that new AC paint is coming. Toothpaste still feels like the "new" paint, but it's been 13 years now.
IMO Westjet needs a new livery. Their current one is too old, dull and bland

AC toothpaste could have lasted another 5-7 years (design wise) but it would have been inconsistent with their new colour palette
     
     
  #6150  
Old Posted Feb 8, 2017, 4:35 PM
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I am still a big fan of the toothpaste. Will hold my judgement until I see what is revealed tomorrow.
Some neat concepts over at a.net, this one is my personal favourite, very SWISS like. (I would move the titles to above the windows tho)

     
     
  #6151  
Old Posted Feb 8, 2017, 4:36 PM
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Quote:
Originally Posted by Bigtime View Post
is that this is all a wrap hiding the true livery underneath. If so AC is going to pretty big lengths to keep the reveal a surprise.
I think it's cool that they are trying to keep it under wraps. Maybe it goes viral and they get some low cost publicity out of it.
     
     
  #6152  
Old Posted Feb 8, 2017, 5:50 PM
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I think the title is above the window on the new livery.


https://www.instagram.com/p/BQPQRT6jdZm/
     
     
  #6153  
Old Posted Feb 8, 2017, 6:02 PM
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That might also be a white wrap covering everything up.
     
     
  #6154  
Old Posted Feb 8, 2017, 6:28 PM
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There's no point to wrapping if it yields clues, no?
     
     
  #6155  
Old Posted Feb 8, 2017, 7:05 PM
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There is white warp covering everything. There is a hint of some kind of edge near the top. There was a clearer picture somewhere that showed it better.
     
     
  #6156  
Old Posted Feb 8, 2017, 7:11 PM
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This is the only pic I have seen

http://imgur.com/a/j4M9x
     
     
  #6157  
Old Posted Feb 8, 2017, 7:19 PM
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That's the one I was about to link to. It looks like something at the top, but I can't be sure.
     
     
  #6158  
Old Posted Feb 8, 2017, 7:27 PM
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I'm really hoping there is a solid colour on the bottom half or quarter, maybe even with the Air Canada roundel underneath (like Emirates and others do with their name or logo).
     
     
  #6159  
Old Posted Feb 8, 2017, 11:05 PM
Tobuz Tobuz is offline
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Originally Posted by Canadian74 View Post
IMO Westjet needs a new livery. Their current one is too old, dull and bland
Agreed! Their livery - and their entire brand identity - has long gone stale. It's gone unchanged since they started up a whopping 21 years ago (except for that morphing of the chevron into a chevron/maple leaf combo). That's more than a lifetime in both branding and in airline livery! I'd love to see WS come up with something that's young and fresh.
     
     
  #6160  
Old Posted Feb 8, 2017, 11:06 PM
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The bottom of the plane and the engines are definitely black.

The star alliance tail is an exact replica of the standard 320/321 star tail that is all ready in the fleet. I expect the tail is a wrap and AC used the star wrap schematics to the painter.

The rondel will stay, likely beside the Air Canada on the fuselage. The remainder of the fuselage I'm expecting to be a grey or silver colour.

It's doubtful there will be a red rondel motif on the tail because (1) reminds everyone of the govt days, (2) looks too much like a rouge tail.

I'm thinking the tail could be something very distinct, both in terms of Ac history and other airlines.
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