Quote:
Originally Posted by Kisai
Faregates however...
You probably won't find many defenders of it, like yes, it does have the potential to save money in the long run, but since the Expo line was never designed for them, some of the stations need to be rebuilt (eg Metrotown, Main Street) and other stations like Burrard don't have the space to efficiently use them. So a huge expense is being incurred and covered up with "oh we need to renovate anyways"
Grandville has enough space, because there is an entire concourse between the escalators and the trains, where as Burrard has one tiny space that they cut across, so that is going to be a major issue during rush hours.
And Vancouver isn't the first city to get these Faregates and readers, nor is it the last. The only thing that seems unique about the Compass card system is that the contractor was unable to deliver a system as promised, be it slow/poor hardware radios, wireless service, or connectivity.
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I actually like the faregates. Initially, I was worried about what they would be like. They were really hammering the public safety angle the gates would provide, so I was picturing something like New York or Paris, where the gates are floor to ceiling fences with tight turnstiles people can barely fit through and you feel like a cow being prodded through the slaughter house on the way to the butcher.
But the gates they installed are modern and only waist height and don't block sight lines and are all glass so they don't darken the stations or feel like oppressive prison equipment.
The stations you mentioned needed upgrades regardless.
Main street and Metrotown have/had accessibility problems. They were hard stations to use if you had mobility issues, luggage, strollers or bikes.
At Scott Road, there was no elevator access to the bus loop. If you needed to use an elevator and then ride a bus, you would have to take the elevator to the Park and Ride side, and then use a phone to call a handy dart to come and take you to the bus loop!!!!
A lot of stations had/have odd quirks like that that have been/are being fixed. Like stations would have small lobbies, or have a couple stairs to to enter, or not offer great access to buses. A lot of those issues that were left lingering for decades have been fixed.
Many stations also had flow problems. Metrotown has been horrible to use for at least the last decade and they have been talking about fixing it for at least as long. It isn't a Compass or faregates issue, it is a this station was designed when nothing but some apartments were in the area and nobody cared about wheelchairs issue.
EDIT::::
Also, when was the last time you actually rode Skytrain? Because there are like 20 gates at Burrard station. It is probably going to be the best out of all of them.
Quote:
Originally Posted by jsbertram
Calgary killed the project after several years of trying to get it to work as expected.
The contractor returned saying the problems were fixed, want to try again?
Calgary spent another year or so futzing with the "new and improved" system, and killed it again.
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The contractor in Calgary also had no (or very little) experience implementing a fare card system for transit. But they do have a lot of experience in the oil fields, so it won't surprise me very much if in time it is found out that some wheels were greased to get them the job. They also low balled the offer, giving them almost no cash to actually execute what they promised.
Quote:
Originally Posted by ssiguy
I don't get why people have to tap out, what the hell is the purpose?
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They have to tap out so that you know how far they went, so you know how much to charge them. When they tap in, you don't know if they are going 1 zone, or 2 zones or 3 zones.
Under the old system, the onus was on the customer to pre-buy the proper fare before entering the system. It is the honor system, as in it completely relies on people being honorable (and to a degree, knowledgeable).
With Compass, the customer doesn't need to know how far they will go when they board. They just get charged at the end for how much they use. You don't have to know that Metrotown is in a different zone, you just tap and it charges you. Simple.
This also applies to monthly pass holders. If you have a 1 zone pass, you can still go to Metrotown, you just need an add fare. Under old system, you would have to go to a machine and waste your time buying a ticket. With compass, the add fare is deducted from your stored value automatically. Simple.
Please, join us in the Compass thread. We have gone over this kind of stuff in great detail there.