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  #13501  
Old Posted Aug 8, 2015, 5:39 PM
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Originally Posted by memememe76 View Post
Why is one more likely to lose a faresaver than their Compass Card? Really, how hard is it go Safeway or 7-11 to get a bus pass?
In the same way that a person is more likely to lose a bill or coin than a credit or debit card. A piece of paper that you have that is of inconsequential individual value versus something that represents your complete transportation rather than a single trip. One of many versus one of one. It is psychological. Slap on top of the fact that values are "balance protected", and there you have it.

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Originally Posted by memememe76 View Post
Is there an actual example of distance-based transit and people just LOVING it? I guess when I travel, I get a daily pass that allows me to go anywhere on transit as often as I want for a certain period of time. I think Seattle has something to do that effect with its light rail. And I find Seattle's entire transit system awful.
Anytime that I have been anywhere with distance based fares, I personally love it. In Taipei, I found that it makes shorter trips more accessible, which means that transit can become less of a tool for longer-distance commuters and is more viable for short, quick trips. It helps to better match revenue to costs, which is fairer, in my opinion. It also looks like it increases farebox recovery, something that anti-transit thumpers seem to be indirectly concerned about.
     
     
  #13502  
Old Posted Aug 9, 2015, 6:58 AM
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Absolutely ridiculous.

Vancouver has a very good fares structure right now and it doesn't need to be tampered with. With all the complaints that Translink gets, how many are about having to go to the store and buy a bus pass?

I thought one of the reasons why Vancouver built a lot of SkyTrain in the burbs is because it has a de-centralized employment base and want to connect different transit nods by SkyTrain? Now that much is built they want people to use the connecting SkyTrain and as an incentive they get to pay extra for it?

Also SkyTrain costs less to run per person as opposed to buses so why would you deliberately make the system that is more cost effective more difficult/expensive to take?
     
     
  #13503  
Old Posted Aug 9, 2015, 10:18 AM
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Originally Posted by ssiguy View Post
Vancouver has a very good fares structure right now and it doesn't need to be tampered with.
Maybe not if you live or your destination is close to zone boundary. Not only you may get charged for 2 zones fare by taking only a few stops, but trying to figure out all the exceptions would make your head spin.

Just give you some weird examples:
  • If you go from Burnaby to Richmond via the 410, its 1 zone fare; if you take the 430, its 2 zones.
  • If you take the 25 from Nanaimo to Burnaby Hospital, its 2 zones fare; if you take the 28 from Joyce instead, its 1 zone.
  • Zone 1 ticket is valid as far as Gilmore Station if you take the 28, but is invalid if you take the SkyTrain.
  • Traveling on Smith Ave with zone 1 ticket is valid on the 28, but not on the 129.
  • Stop 59346 is physically located in the City of Coquitlam, but it's in fare zone 2.
  • 555 is a 1-zone bus, despite it terminate and travel for some distance within the City of Burnaby.
  • Bay 1, 2, 3, 5 of Braid Station is located in zone 3, the rest, including SkyTrain Station, are in zone 2.
  • If you just purchased a ticket with your credit card using the TVM inside Braid Station, you must pay $1.25 add-fare when you board a bus (except 128 and 155)
  • Take SkyTrain then bus from Lougheed to Coquitlam IKEA is 2 zones fare, but its 1 zone if you take the bus.
  • Going from Maillardville to Lougheed is 1 zone fare if you take the infrequent 157 or slow 156 via Rec Centre, but is 2 zones if you take the more frequent bus and then SkyTrain.
  • Lougheed Station is in common zone 2/3, this include both bus route and SkyTrain Station. Therefore, if you have a valid zone 3 ticket, your fare is valid for travel inside the fare paid zone between the east and west entrance as long as you do not board the train. If there is a fare check at Lougheed and you got a zone 3 ticket, they cannot stop you from entering the station and issue a fine on the platform unless you got caught on the train after it departs. Even TransLink themselves is very confused about this rule. When I was beta testing Compass Card, they deduct the wrong fare for 2 of the 3 scenarios I've tried.
  • If you have a 2 zones monthly pass and if you want to travel to the 3rd zone not covered in the pass from zone 2, you need to pay $1.25 add fare. However, if your trip does not start from zone 2, you suppose to pay an $1.50 add fare. Similarly, if you have zone 2 pass with $1.25 add fare but you suddenly want to travel 3 zones with it, your fare is actually not valid - you're $0.25 short, and there is not an option for you to pay that!
     
     
  #13504  
Old Posted Aug 9, 2015, 2:48 PM
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All you guys complaining about Compass now... where have you been for the last 5 years? There is nothing new here, other than the bus thing.
     
     
  #13505  
Old Posted Aug 9, 2015, 5:15 PM
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Originally Posted by memememe76 View Post
I also thought that the implementation and continued maintenance of the fairgates would cost more than any savings from fare evasion.
Translink also determined this years ago, but the BC Government threatened to slash Translink funding if they did not implement a fare gate system.
     
     
  #13506  
Old Posted Aug 10, 2015, 5:39 PM
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If they want to screw around with the Zone system then I could see reducing the Zones to just 2. Have Zone 1 to cover the current Zone 1 & 2 and then keep the current Zone 3.

This idea of charging different rates for different technology is absurd.
     
     
  #13507  
Old Posted Aug 10, 2015, 6:29 PM
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Originally Posted by ssiguy View Post
If they want to screw around with the Zone system then I could see reducing the Zones to just 2. Have Zone 1 to cover the current Zone 1 & 2 and then keep the current Zone 3.

This idea of charging different rates for different technology is absurd.
Have you ever been elsewhere in the world? It happens everywhere.
     
     
  #13508  
Old Posted Aug 11, 2015, 12:50 AM
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Originally Posted by memememe76 View Post
Why is one more likely to lose a faresaver than their Compass Card? Really, how hard is it go Safeway or 7-11 to get a bus pass?

We'll see about the first benefit. I also thought that the implementation and continued maintenance of the fairgates would cost more than any savings from fare evasion. And, lower fares? Maybe for Vancouverites. Don't see how this benefits people from Surrey and the Fraser Valley. Although this one-zoned bus trip is great for people in Surrey going to Richmond or vice versa (Yay!), but that has nothing to do with distance-based fares system. And it's temporary.
I don't know about all people, but I don't carry my fare savers in my wallet. The books don't fit in the card slots.

Living in Surrey means I don't always need a 1 zone, 2 zone or 3 zone. I would have 3 different books on my end table, too much for my wallet. So I would pick up the ones I would think I would need for the day and put them in my coat pocket. But sometimes you leave them in one coat pocket, and put on a different coat, or just don't bring the right one with you. Or you just lose track of where you last had them. Or I will put them in the pocket of my computer bag and forget they are there. Or you don't realize your book only has 1 ticket left and there isn't really time to pick up another book before you need it, or your book is empty and you thought you would have time to go to the store to get one but didn't and now have to pay cash on the bus.

Also, sometimes you just don't have a 3 zone and need to add fare a lesser faresaver (thus losing money) or you think you are going to go 3 zones but change your mind mid trip and just go 2 (maybe you make a prolonged layover at Metrotown). The system charges you fairly for what you end up using.

And not all of us have a close by fare dealer, so it can be hard to fit buying them into your schedule. It is a bit of a pain in the ass to line up at a busy shoppers and wait 10 minutes just to give Translink money.

Now with Compass, it is easy to keep just a simple card in my wallet. I don't need to rush out to top it up, it happens automatically. And no need to worry about 3 different books of faresavers.

Not to mention the money I keep. Having 3 different books means I have $94.50 tied up in unused transit fares. With Compass, I only have $20 tied up at a time (less than even a single book of 1 zone fares).

And if I want to take the WCE, which I do take sometimes, I no longer have to line up at the machine at Waterfront. In 2 months of using it, Compass has saved so much of my time and money already.

As for faregates:

You have to think about what would happen if they were not there for Compass. Compass was going to happen with or without faregates. And I think if the faregates weren't there, then there would be a lot more accidental missed taps. With the gates there, you have something to remind you to tap (when currently you don't have to do anything). So even without gates, you would need a row of readers to get people to tap (having it like at Metrotown with readers off to the side is a nightmare).

So you were going to have to spend so much money to install readers, why not make them gates. And the province basically covered that cost under public safety ideology (not so much to recover fares, as to keep dangerous undesirables away from paying customers).

And you are forgetting the overall decreased cost of operating Compass. Money costs money to manage. Especially coins, lots of coins. Imagine how much money is lost counting that money. Even with credit card transaction fees, managing fares electronically without cash, will save Translink a lot of money.

Add on top of that the fact they don't have to print out different paper monthly passes and have a distribution network to get them out to every store in a tight, monthly schedule, and Translink will save a heck of a lot of money.
     
     
  #13509  
Old Posted Aug 11, 2015, 1:21 AM
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Originally Posted by BCPhil View Post
Add on top of that the fact they don't have to print out different paper monthly passes and have a distribution network to get them out to every store in a tight, monthly schedule, and Translink will save a heck of a lot of money.
The printing and distributing of monthly passes, DayPasses, U-passes, Faresavers, Grad Passes, FastTrax stickers, as well as the paper-based tickets on bus and SkyTrain cost approximately 2-3 millions a year between 2007 and 2011.
     
     
  #13510  
Old Posted Aug 11, 2015, 4:18 AM
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Saw a mention of new 'next station' announcements being heard on Millennium Line trains.. perhaps they redid all of them for the Evergreen Line and are rolling them out now?
     
     
  #13511  
Old Posted Aug 11, 2015, 4:59 AM
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Considering that the tickets/passes etc cost at most $3 million a year and this Compass crap will come in at a tidy $200 million when finally done, that's 75 years of paper products.

Anyway that doesn't really matter too much. The point is that this is ridiculous. Translink has been at the ass end of non-stop complaints in terms of poor communication during breakdowns, over crowding, poor service in the burbs, SkyTrain computer problems, excessive bureaucracy, high paid mandarins............you name it and Translink has been at the receiving end of it. With all these issues and complaints they then turn around and decide to screw around with the fare structure which few have a problem with.

Vancouver's fare structure is an excellent one and cities like Toronto would do well to emulate it. Now they want to throw the whole thing up in the air and start charging people for their technology choice and not the distance they are going.

It's stupid things like this that give Translink it's horrible reputation spending their time and money on non-issues and avoiding the real concerns the travelling public has about the system.
     
     
  #13512  
Old Posted Aug 11, 2015, 5:26 AM
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Quote:
Originally Posted by ssiguy View Post
Considering that the tickets/passes etc cost at most $3 million a year and this Compass crap will come in at a tidy $200 million when finally done, that's 75 years of paper products.

Anyway that doesn't really matter too much. The point is that this is ridiculous. Translink has been at the ass end of non-stop complaints in terms of poor communication during breakdowns, over crowding, poor service in the burbs, SkyTrain computer problems, excessive bureaucracy, high paid mandarins............you name it and Translink has been at the receiving end of it. With all these issues and complaints they then turn around and decide to screw around with the fare structure which few have a problem with.

Vancouver's fare structure is an excellent one and cities like Toronto would do well to emulate it. Now they want to throw the whole thing up in the air and start charging people for their technology choice and not the distance they are going.

It's stupid things like this that give Translink it's horrible reputation spending their time and money on non-issues and avoiding the real concerns the travelling public has about the system.
it is important to remember, TRANSLINK DIDN'T WANT THE FARE GATES! IT WAS FORCED ON THEM!!!
     
     
  #13513  
Old Posted Aug 11, 2015, 5:38 AM
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Originally Posted by GeeCee View Post
Saw a mention of new 'next station' announcements being heard on Millennium Line trains.. perhaps they redid all of them for the Evergreen Line and are rolling them out now?
Something I saw over on Instagram confirms this. It said "This is an expo line train to... King George." Rather than "Expo line to King George."

I have yet to hear the announcement myself.
     
     
  #13514  
Old Posted Aug 11, 2015, 5:55 AM
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Originally Posted by GeeCee View Post
Saw a mention of new 'next station' announcements being heard on Millennium Line trains.. perhaps they redid all of them for the Evergreen Line and are rolling them out now?
Heading home recently I felt something was slightly off, but couldn't put my finger on it. I also was reading and listening to music so not really paying attention.

I'll check it out on my trip tomorrow.
     
     
  #13515  
Old Posted Aug 11, 2015, 7:07 AM
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Originally Posted by GeeCee View Post
Saw a mention of new 'next station' announcements being heard on Millennium Line trains.. perhaps they redid all of them for the Evergreen Line and are rolling them out now?
What did it sound like?
     
     
  #13516  
Old Posted Aug 11, 2015, 7:34 AM
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Originally Posted by deasine View Post
What did it sound like?
No idea. There's a bit of discussion on it here: https://www.reddit.com/r/vancouver/comments/3gj82i/am_i_insane_or_did_the_skytrain_voice_change/
     
     
  #13517  
Old Posted Aug 12, 2015, 2:05 AM
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There's an article over at vancitybuzz about Laureen regan and the updated announcements with some samples at the bottom
Quote:
New voice announcement recordings coming to SkyTrain
Kenneth Chan, August 11 2015

Train announcements on SkyTrain’s Expo and Millennium line trains are set to change over the coming year.

According to TransLink, updated automated audio announcements played on trains are being recorded for the entire SkyTrain system ahead of the fall 2016 opening of the Evergreen Line.

Laureen Regan, the woman behind the voice of the existing announcements, has been contracted to record the updated announcements to improve audio quality and the effectiveness of the information provided. Her voice was used for SkyTrain’s new recordings when the Millennium Line opened in 2002 and again for the Canada Line in 2009.

“Laureen was recently asked to update all the station announcements to improve our audio quality and ensure we had the Evergreen extension of Millennium line passenger announcements ready for testing and launching,” TransLink spokesperson Cheryl Ziola told Vancity Buzz.
http://www.vancitybuzz.com/2015/08/new-voice-announcement-recordings-coming-to-skytrain/
     
     
  #13518  
Old Posted Aug 12, 2015, 2:16 AM
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I just negotiated with my wife to take the bus once a week in order to get a better work schedule. She gets the car that day. I haven't touched public transit in about five years after going five years without a car and hating it. omgomgomg

I hope buses actually show up these days.
     
     
  #13519  
Old Posted Aug 12, 2015, 2:36 AM
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“Laureen was recently asked to update all the station announcements to improve our audio quality and ensure we had the Evergreen extension of Millennium line passenger announcements ready for testing and launching,” TransLink spokesperson Cheryl Ziola told Vancity Buzz.
This is the phrase TransLink seems to be using now.
     
     
  #13520  
Old Posted Aug 12, 2015, 4:57 AM
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From the example, I liked the old line announcement.

"This is an Expo Line train to King George" is longer (and more likely to be interrupted by other pushed announcements) compared to the old "<beep boop> Expo Line to... King George." The old one is also more simple to understand if you're a tourist who doesn't have the best grasp of English. Just an announcement of the line and destination.
     
     
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