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  #12141  
Old Posted Jul 21, 2014, 9:52 PM
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Originally Posted by spm2013 View Post
Would you just need to touch that flat piece of metal in the guideway to get electrocuted or is the power somewhere else?
Translink attendants are directing people to walk to the closest station, that hopefully means the power is turned off.
     
     
  #12142  
Old Posted Jul 21, 2014, 9:55 PM
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I have it on good authority (a coworker's dad is an engineer who works on Skytrain control systems) that this will be resolved in two hours or less.

He says there was a power outage in the computer control centre - this was completely unrelated to the issue last week. The control centre is back up now but they need to manually drive trains to each station before they can turn the entire system back on. Train attendants are in the process of doing that now.
     
     
  #12143  
Old Posted Jul 21, 2014, 9:57 PM
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Finally being in an area ignored by translink pays off!
     
     
  #12144  
Old Posted Jul 21, 2014, 9:58 PM
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If the staff have to visit every train and walk passengers back to the nearest station, it suggests to me a power issue (otherwise the staffer could manually drive the train to the nearest station).

This may also explain why they can't VOX to the trains & passengers to keep them informed.
     
     
  #12145  
Old Posted Jul 21, 2014, 10:09 PM
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Quote:
Originally Posted by jhausner View Post
I do think people will question Translinks redundancies in the computer systems and age alone. I mean running OS2 up until 2012? Thats a bit excessive given it was out of date and unsupported 10 years earlier. Still for a nearing 30 year old system, it has been pretty reliable.
The system is aging and it is surprising they never had a backup system in place ever. The fact that shutdowns of this magnitude weren't happening often prior to over two weeks ago is pure luck, and at the end of the day, it is extremely negligent to have no backup system in place for an aging automated system, whether its a rail line, a web hosting system or a data centre.

As we rely more and more on automation, and with the advent of hacking, system glitches and just overworn component over time, it makes me wonder why those overpaid Translink Execs didn't bother to put a backup system in place as part of standard operational procedure, something that is common place with businesses that also rely heavily on automation.

Can you imagine if the system of a financial institution, say RBC, were to have a catastrophic system failure, how would the financial records of millions of people would be recovered without a backup system?

Even if the two incidents didn't happen lately preventative measures should have already been in place since its common sense that any electronic system do break down. And as I said it before, these over paid idiots would rather make adequately functional but old and ugly stations pretty, rather than to allocate the necessary funds to make an aging system more reliable.

Contrary to someone earlier saying "let it pass", doing nothing is unacceptable, and given the amount of tax dollars we pay for this all or none rail system (either it completely runs or completely shuts down), EVERYONE should be expecting that these incidents never ever happen again on normal circumstances (exception are "acts of God" situations such as severe weather and earthquakes, or even criminal incidents like hacking or a terrorist attack).

Last edited by queetz@home; Jul 21, 2014 at 10:21 PM.
     
     
  #12146  
Old Posted Jul 21, 2014, 10:16 PM
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Good thing people have kept on fighting to restrict Translink's budget over the years

What is the reason this time. This is why I don't use Microsoft

And Queetz, if it is a power issue then it does not make a difference if a system is automatic or not. A driver system could also not move if power is lost to the system, unless they have diesel trains.
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  #12147  
Old Posted Jul 21, 2014, 10:19 PM
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They could start by having a website that responds during heavy usage.
     
     
  #12148  
Old Posted Jul 21, 2014, 10:19 PM
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This is laughable in a sad way.
     
     
  #12149  
Old Posted Jul 21, 2014, 10:25 PM
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  #12150  
Old Posted Jul 21, 2014, 10:26 PM
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In New York last month, the signal system computers for the subway system had a 'power bump' that caused their computers to reset. All the train signals on the entire system automatically went to "full stop" mode, causing every train on the system to perform an emergency stop. No trains could move until the signals allowed them to move - even though the trains still had power and operators driving them.

When power was restored, the mechanical relays used on the lines built before WWII just performed their restart (as they were designed to do) and *click *click *click, the relays for the train signals started working in a few minutes and the trains resumed their runs.

However, on the train lines that relied on modern computer systems, the computers took over an hour to restart, 'self-test', and then re-establish their communications to the signals so trains could start running again.

Last edited by jsbertram; Jul 21, 2014 at 11:02 PM.
     
     
  #12151  
Old Posted Jul 21, 2014, 10:27 PM
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We should build steam locomotive Skytrain cars!
     
     
  #12152  
Old Posted Jul 21, 2014, 10:27 PM
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Quote:
Originally Posted by Metro-One View Post
Good thing people have kept on fighting to restrict Translink's budget over the years

What is the reason this time. This is why I don't use Microsoft

And Queetz, if it is a power issue then it does not make a difference if a system is automatic or not. A driver system could also not move if power is lost to the system, unless they have diesel trains.
There was no power outage in Metro Vancouver as far as I know.

And if the power issue is just on Skytrain, did Translink not pay the Hydro bill?

Quote:
Originally Posted by jsbertram View Post
However, on the train lines that relied on modern computer systems, the computers took over an hour to restart, 'self-test', and then re-establish their connections to the signals so trains could start running again.
Its been over an hour...
     
     
  #12153  
Old Posted Jul 21, 2014, 10:34 PM
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Originally Posted by queetz@home View Post
There was no power outage in Metro Vancouver as far as I know.

And if the power issue is just on Skytrain, did Translink not pay the Hydro bill?
Wow, great analysis. When the story about the power outage comes off I'll be sure to read it again for a laugh.
     
     
  #12154  
Old Posted Jul 21, 2014, 10:41 PM
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TransLink BC
@TransLink
When using our trip planner, make sure you select "Don't Use Skytrain" to get results for buses only: ow.ly/i/6iQYk ^LA
Too bad your website is dead.
     
     
  #12155  
Old Posted Jul 21, 2014, 10:55 PM
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Translink still has no estimated time for when service can be restored.
     
     
  #12156  
Old Posted Jul 21, 2014, 11:04 PM
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What I imagine is going on at the Skytrain control centre right now...

     
     
  #12157  
Old Posted Jul 21, 2014, 11:06 PM
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The Millennium line is now running between VCC and Sapperton.
     
     
  #12158  
Old Posted Jul 21, 2014, 11:07 PM
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hahahahaha! Love it! The grandfather of all GIFs...
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  #12159  
Old Posted Jul 21, 2014, 11:11 PM
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We need a plucky young adult who knows Unix to get in there with a 3D navigation interface and find the right box to fix everything; deus ex machina.

Jurassic Park reference undermined by page break...
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  #12160  
Old Posted Jul 21, 2014, 11:11 PM
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When Evergreen starts running I presume all electronics will be separate from the Expo Line? If that's the case, one line could pick up the slack for the other if there was a shutdown, after Evergreen comes online. Lougheed would be the mustering point for those Surrey/Coquitlam bound, depending on which system failed. Not ideal, but far easier than bussing people all the way from Vancouver.
     
     
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