Quote:
Originally Posted by deasine
They could really open the line now. Their tests went with flying colours and they've sort of placed the Canada Line under "controlled public testing" with organized tours (i.e. Buzzer tour - still waiting on those juicy photos SFU Vancouver). It's really the surroundings around the Canada Line stations that are preventing it from opening earlier and I don't blame the municipal governments for that as they, themselves, were expecting it to open near Labour Day.
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One of the many things I've learned throughout my years of employment is that often things work great in closed test environments, then you throw in 50,000 users and bugs you never thought of appear. Best to have that happen when you have time to fix them, not on the first day of school when people are depending on your system.
Even if support infrastructure, like bus loops, isn't in place, they could open the line to a full public test. An invitation to try it out, no guarantees. That way the system wouldn't be swamped by users in the first few days and it would give everyone and the system time to ramp things into gear.
If it was me, I would open the line to the public quietly as soon as it's safe, then have the big hoopla and ceremony on Labour day after any last minute bugs are worked out.
Ribbon cutting and photo ops are great, but it's a bit embarrassing when you declare something open for business and the next day you have signal problems shutting down half the line *cough Seattle cough* and worse when you have problems day of. It's unprofessional and taints people's opinions for a long time.