Quote:
Originally Posted by Richard Eade
I don’t think that reducing the frequency was the first choice of actions. However, in order to keep week-day frequency something had to give.
I believe that this is a staffing issue. I suspect that, previously, they had been using a lot of overtime to hide the problem, but the new GM realizes that that is not a sustainable plan. Yes, workers are probably willing to take extra hours, with elevated pay, but eventually that leads to burn-out – and the total loss of that worker.
As unfortunate as it is, I feel that this was the right call to protect the workers.
It would be interesting to see some graphs of rider numbers for Line 4: By hour and direction; by day of the week; and by week of the year.
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What is shocking is that they opened a line with inadequate staffing. How can this be? How does Line 1 Phase 2 open with this kind of staffing shortage?
It can also be a reflection of extremely low ridership, which was predictable since the airport extension was first announced.
This could also be a test and I can see more 24 minute service being added in the evening. But if 24 minute service is the long term plan, why did we build it? We can now have wait times at South Keys of up to 21 minutes when transferring between Line 2 and 4. And with wait times of 10 minutes at Bayview not unusual, it will take well over an hour to reach the airport from downtown. Who is going to use this? Line 4 is clearly also a money pit on operations. What a waste of our tax money.
Going back to 2006, there was a reason why the airport link was not prioritized. Lack of ridership potential often for people who are not local taxpayers.
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