Quote:
Originally Posted by thenoflyzone
2025 J.D. Power North American airports Satisfaction Study surveys are out.
https://www.jdpower.com/business/press-releases/2025-north-america-airport-satisfaction-study
Failing grades, barely passing or 70s are what we have. No one scored 80% (800 out of 1000) or more, which speaks volumes to the state of airports in North America.
This being said, Canada's airports are particularly bad:
YYZ second to last in the mega airport list, only ahead of EWR.
YUL second to last in the large airport list, only ahead of PHL.
YYC only 2 spots ahead of YUL, so at the bottom of the pack.
YEG dead last in medium airport category.
YOW only 2 spots ahead of YEG, at the bottom of the pack.
Only YVR received decent scores compared to its peers, but with a score of only 67%, it's nothing to brag about either. |
I wonder how accurate those surveys are? I've been to many of the American airports on the lists and my own personal experience doesn't equate to the rankings.
In my own experience the airports that have stood out as significantly better than Canadian airports are Asian airports. I haven't found that the case with European or American airports. Just my thoughts, but I can't help but wonder the accuracy of the surveys.
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