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Originally Posted by Djeffery
For saying you aren't anti-union, you sure sound anti-union. Putting leverage on the customers is the whole point, the workers don't have any other method of pressure on the employer.
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The union and employer need to understand the customer does not like being a pawn in their disagreement. They should resolve their disagreement without dragging us into it.
Quote:
Originally Posted by Djeffery
Sure, you as the customer are free to take your business wherever you want, but don't pretend that Air Canada gives any more a shit about you than WestJet does. Their workers will do what's best for themselves and cancel your flight just as easily. Porter will be the same when their workers inevitably decide a bargaining unit will be best for them as their company becomes a major carrier.
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The vast majority of companies negotiate new contracts with their employee groups without their customers ever being impacted. A strike is normally a a very rare event. Except at WestJet. They have had what 3 periods where they have had to cancel flights due to labour negotiation in under a year. That is not normal.
I have already booked my next two trips one with Alaska instead of WestJet. The other with Air Canada instead of WestJet.
Quote:
Originally Posted by Djeffery
I've been in a unionized workforce for 35 years, and I can assure you that every 4 or 5 years when our CBA comes up, what the customers think of whether we make too much or how pissed off they will be if we withdraw our services and they have to go to our competition doesn't enter our minds. For sure, the employer certainly tries to hold that over us (we could lose this account or that account and cost jobs), but we know customers are fickle anyway. It's a big cycle of who they use, there are only a few companies that do what we do, and they are unionized as well and go through this same cycle we do.
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The fact the impact of your actions on your customer never enters your mind says a fair bit about the culture in your organisation.
As a customer I don't have a say in what employees make. Don't assume I am picking sides, I am not. Thankfully I was only stranded for an hour or two on Thursday. Others were stranded overnight or longer because they guys cant talk to each other effectively.
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