Canada Line | Completed

[clooless]

It seems that all the trouble with the machines could be avoided if the main screen simply guided you through the process, including a message indicating when and where to type in your PIN.

I install POS systems for a living and my development group does usability tests on new equipment with people here in the office. If they can't understand it, we go back to the manufacturer and request changes or reprogram, if possible. With some of the products we get it seems the manufacturer hasn't even done one iota of usability testing.