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Originally Posted by summersm343
My wife and I were just at King of Prussia Mall last week as well and noticed the same thing. We asked a few retailers why every store was closing before the mall closes at 8PM and they all said they same thing.... they're having staffing shortages and are having a hard time finding enough employees to cover the hours. Assuming that's hurting an already struggling retail market due to Amazon/online shopping and the pandemic.
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I work at the HQ of a national consumer products retailer. We have a location at KoP.
Interestingly enough, we've had to change our revenue models because more of our retail volume is coming in between Monday and Thursday than ever before and the weekends account for less revenue than they have in the past, in relative terms to the whole pie. Now that more people are WFH and or hybrid, they can sneak out for a few hours during the week to get something done that in the past they would have waited until the weekend to accomplish.
This has exacerbated staffing issues because whereas we might have been able to run the stores on M, T, and W with 2 people, now we need 3-4 to keep up with the increased foot traffic during the week. It makes the weekends and later nights harder to cover.