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  #9601  
Old Posted Jan 14, 2020, 6:21 PM
vjose32 vjose32 is offline
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Why would theft even be a reason? Doesn’t insurance just cover the losses anyway?
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  #9602  
Old Posted Jan 14, 2020, 6:28 PM
CoryB CoryB is offline
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Quote:
Originally Posted by vjose32 View Post
Why would theft even be a reason? Doesn’t insurance just cover the losses anyway?
Loss due to theft + anti-theft equipment in stores + insurance + security (if applicable) = Business costs due to theft.

If you lock your product inside a warehouse and put employees through searches more invasive than airport security screening when they leave losses due to theft go down sharply. Those saving can then be shared with your actual customers.
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  #9603  
Old Posted Jan 14, 2020, 6:35 PM
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Shoplifting costs are not covered by insurance. It’s a cost that is absorbed into the business’ operations. The buck or two in portage place was losing over $100,000 a year to shoplifting.
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  #9604  
Old Posted Jan 14, 2020, 7:22 PM
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^ That was a decade ago. I doubt the situation has improved now that Dollarama has replaced it.
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  #9605  
Old Posted Jan 14, 2020, 7:52 PM
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Quote:
Originally Posted by vjose32 View Post
Doesn’t insurance just cover the losses anyway?
It's called shrinkage, and that is at the cost of the retailer.
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  #9606  
Old Posted Jan 14, 2020, 8:07 PM
ywgwalk ywgwalk is offline
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And even if it was something covered by insurance, it'd just mean that the cost of insurance would rise to compensate.
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  #9607  
Old Posted Jan 14, 2020, 8:37 PM
cllew cllew is offline
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And if it was covered by insurance there would be a high deductible before any payout so the retailer is still out money.
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  #9608  
Old Posted Jan 14, 2020, 8:56 PM
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It's truly a loss, loss situation.
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  #9609  
Old Posted Jan 14, 2020, 9:10 PM
laumag laumag is offline
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Shoplifting

Quote:
Originally Posted by Hecate View Post
Shoplifting costs are not covered by insurance. It’s a cost that is absorbed into the business’ operations. The buck or two in portage place was losing over $100,000 a year to shoplifting.
I worked in a pet store a few years back. The Owner of this pet store told her employees that if there was any shoplifting going on that we should not intervene. She said that her insurance and the Chain would cover the cost to Owners. Also, if we were to be robbed, we were to just cooperate. Thankfully, I never experienced a robbery. Shoplifting happened regularly. There was in store security cameras.
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  #9610  
Old Posted Jan 14, 2020, 9:13 PM
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I saw on youtube at a fairly cheap store, a european dollar store, in Paris, they had anti theft devices on every product, a 2 euro pencil case or a 1 Euro jar had something to help prevent theft. Will that ever help here or reach that level of theft as must be over there?
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  #9611  
Old Posted Jan 14, 2020, 9:52 PM
cllew cllew is offline
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Quote:
Originally Posted by SpongeG View Post
I saw on youtube at a fairly cheap store, a european dollar store, in Paris, they had anti theft devices on every product, a 2 euro pencil case or a 1 Euro jar had something to help prevent theft. Will that ever help here or reach that level of theft as must be over there?
Sounds like Bianca Amor's Liquidation Supercentre on Ellice Ave. When I was last in there almost everything had a loss prevention sensor on it.
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  #9612  
Old Posted Jan 14, 2020, 10:03 PM
GreyGarden GreyGarden is offline
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I was just in Toronto and made a stop at the King & Spadina LCBO. I didn't look too hard but all of the bottles had these security caps on them. Here's a link:

https://www.lcbo.com/content/lcbo/en...ottle-lox.html

The Liquor mart thefts haven't been in the news as much since November and December, but it seemed like a good solution for them. I'm sure they've considered it, who knows, it might take a few months to roll them out.
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  #9613  
Old Posted Jan 14, 2020, 10:08 PM
CoryB CoryB is offline
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Loss prevention devices like sensors, product cases, etc are more deterrents than actually barriers to theft. That said they cost money for the store to purchase, money to use and the store will still lose product. An extreme example is when mass lawless and looting happens those devices don't stop theft. On a smaller scale a swarm like we have seen locally at the Liquor Marts would be a similar event or an evening smash and grab.

At some point the cost of loss prevention methods makes it no longer worth operating the store entirely.

It is why fulfillment centres for online ordering are so popular. It is much easier to established a secure perimeter around the products and maintain a higher level of product security. That results in real savings to the business which are either shared with the customer or absorbed into additional revenue for the company.
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  #9614  
Old Posted Jan 14, 2020, 10:17 PM
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Saks in the outlet mall (in the suburbs) had such high theft they stopped using their own entrance. Theft is not a downtown problem.
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  #9615  
Old Posted Jan 14, 2020, 11:37 PM
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Quote:
Originally Posted by OTA in Winnipeg View Post
7-11 closed last month at William and Isabel for this very reason. Another one on Salter over the bridge closed years ago, same reason. Sargent and Isabel, same. Theft is bad at that Giant Tiger on Ellice I hear.
They purposely rearranged the GT layout almost like an IKEA, and theres security up the ass... i wouldn't doubt it for even a second. Lol
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  #9616  
Old Posted Jan 14, 2020, 11:42 PM
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Originally Posted by buzzg View Post
Saks in the outlet mall (in the suburbs) had such high theft they stopped using their own entrance. Theft is not a downtown problem.
I'm surprised too, usually malls with shit transit, no pedestrian infrastructure, in cold environments, practically as suburban as it gets too off Sterling Lyon... either they are risking it waiting up to 68 minutes for a getaway bus, or paying the guys at Duffys/Unicity a small fortune. I guess high risk, higher reward, but i thought they would just stick to Polo, Ellice/Sargent and all of the 'easier' places.
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  #9617  
Old Posted Jan 15, 2020, 2:13 AM
morty morty is offline
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Quote:
Originally Posted by buzzg View Post
Saks in the outlet mall (in the suburbs) had such high theft they stopped using their own entrance. Theft is not a downtown problem.
It seems strange Ivanhoe Cambridge let them do that. I haven't been to the Outlet Mall in a while, but isn't that a fairly major entrance to the mall from the parking lot? You'd think it would be in the terms of the lease that access needs to be maintained.
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  #9618  
Old Posted Jan 15, 2020, 2:32 PM
EdwardTH EdwardTH is offline
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Originally Posted by armorand93 View Post
I'm surprised too, usually malls with shit transit, no pedestrian infrastructure, in cold environments, practically as suburban as it gets too off Sterling Lyon... either they are risking it waiting up to 68 minutes for a getaway bus, or paying the guys at Duffys/Unicity a small fortune. I guess high risk, higher reward, but i thought they would just stick to Polo, Ellice/Sargent and all of the 'easier' places.
Uh or they just have a car? Do you guys think all shoplifters are homeless people or something?
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  #9619  
Old Posted Jan 15, 2020, 4:19 PM
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Quote:
Originally Posted by EdwardTH View Post
Uh or they just have a car? Do you guys think all shoplifters are homeless people or something?
Do you think all people without cars are homeless?
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  #9620  
Old Posted Jan 15, 2020, 6:38 PM
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Quote:
Originally Posted by GreyGarden View Post
I was just in Toronto and made a stop at the King & Spadina LCBO. I didn't look too hard but all of the bottles had these security caps on them. Here's a link:

https://www.lcbo.com/content/lcbo/en...ottle-lox.html

The Liquor mart thefts haven't been in the news as much since November and December, but it seemed like a good solution for them. I'm sure they've considered it, who knows, it might take a few months to roll them out.
They've done that in Europe for years, basically need to break the bottle to get the alcohol out!
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