Quote:
Originally Posted by Luisito
How has the train been working out? Are people satisfied with the service?
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I'm not. Semi-retired casual user here (2 - 3x per month). Moved to my current location to be on the transitway so I could take transit or walk instead of driving everywhere. I also represent seniors in this complex who cannot walk more than 200m and who moved here because of the excellent bus service.
The train complicates everything because now the bus service is so poor. And the train doesn't go very many places useful. Like a grocery store.
Stage 2 will help a lot. But we were promised that Stage 1 would solve the transit issues for people. It hasn't. It has created transit issues for seniors in my building who wanted to continue to age at home so moved to live where there was bus service to things like grocery stores, banks and pharmacies.
My husband and I took a HUGE hit in service since we lost our local bus that takes us to shopping and doctor's appointments. We are still fit enough to walk to the grocery store but the bus is no longer useful for that so if we have a heavy load, we drive.
Until Stage 2, we are actually choosing to drive more than we used to. While the construction was happening downtown, it always made sense to transit down there. Now, since we usually go evenings and weekends, driving and parking is faster, reliable and cheaper. Even if only one of us is going.
So we lost useful local service. We lost convenient one-bus trip to downtown. Bus connections from Tunney's can involve long, cold, waits at times or insane crowds at other times. Our local bus to/from there is cancelled regularly. Sometimes becoming a ghost bus, entering Tunney's but never continuing on to our place despite the GPS telling us it was coming.
Because Tunney's is the start point for so many routes, there is no GPS service to tell us when the next bus will come. At least that's what has happened to me when I start texting the 560 number while on the train.
You can't plan how to get home when you get off the train because you don't know which bus will actually show up. To complicate matters further, we have to choose between bus stops that are quite a distance from each other.
In October, OC Transpo extended another local route to offer some replacement service for what we lost, but only every 2 hours. The trip planner didn't have the schedule for that route until into December and the paper schedule never had the times at all for our part of the route. I knew it was infrequent (4x per day, once every 2 hours) but now it has been cancelled completely in the January update to the system.
So, no, I'm not happy with the LRT. And that's not even commenting on reliability, or the fact that the 560 system no longer works, or the trip planner is crap. The trip planner wasn't working again today. I was actually concerned our local bus had stopped running on Saturdays but then found reference to Saturday service. It is just the trip planner that won't offer me trips on it.
Our car-free daughter has also taken a huge hit. She also lives on the transitway (on purpose since she's chosen to live car-free) and her 45 min single bus to us is now bus/train/bus assuming things are working well. She's doing it with a double stroller so the elevator at Blair is a challenge for her often.
So, no, not happy with the LRT. I might be in 5 years. But I don't expect to be happy for 5 years. From where I sit, the system is currently focused on only serving commuters from the suburbs. That's a worthy goal, but for those who live within the urban area and want to use the bus for living, not commuting, the loss of service has been a shock.