Quote:
Originally Posted by itom 987
How was it?
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Well.....
Pros.....
Great location
obviously very new
Rooms were very clean and comfortable.
Food in the lounge was pretty good.
It was a very good view of downtown.
Liquor store across the street
Cons....
If you drive a truck...good luck getting into or out of the underground parking haha. Its very tricky. I honestly don't know why they would build the entrance and exit so narrow.
Also $ 28.00 for parking for hotel guests!!! ouch.
lounge was only open till 11pm!
The front end staff lacked customer service experience. Not very personable or knowledgeable about what was going on around their hotel this weekend.
Did Not happen to us but some customers didn't have hot water Sunday am!!
The hotel rugs needed a vacuuming. Everywhere we looked there was lint and food crumbs etc. Also hotel furniture really needed a dusting. U could actually see the dust build up. But are room was immaculate!
Didn't see any staff cleaning anywhere in the hotel.