SkyTrain Station Renovations - Page 128

officedweller · #**2541** Posted **Mar 30, 2017, 7:33 PM**

It's also conceivable that the staff usage would extend to maintenance and repair activities with equipment that would require dollies and carts - i.e. no step.

Could be at a different level to ensure the opposite door does not open - otherwise a ramp could have been built on the staff side.

Mac Write · #**2542** Posted **Mar 30, 2017, 9:45 PM**

On the Coastal ferries I was on level 6 a crewmen comes in presses a button and the other door opens and then card the recycling right through the elevator. was really cool.

Transiteer · #**2543** Posted **Apr 1, 2017, 1:50 AM**

Quote:

Originally Posted by officedweller

It's also conceivable that the staff usage would extend to maintenance and repair activities with equipment that would require dollies and carts - i.e. no step.

Could be at a different level to ensure the opposite door does not open - otherwise a ramp could have been built on the staff side.

The floor level of the original old ancillary building is lower down the hill than the new entry. The elevator deals with the change in level between the old staff areas and new public sections. The elevator is also handy for moving equipment from the staff areas to the rest of the station, saving the need to exit the building and walk around outside using the sidewalk. If you are going to all the trouble of putting in a new elevator, it makes sense for it to serve every floor, and saves a lot of room that would otherwise be taken up by a ramp. The elevator also enables the staff washrooms to be accessible to wheelchair using employees, which is a code requirement.

On the use of wider fare gates: In any given bank of gates, two wide gates are used as minimum as these can be used by wheelchair users, mothers with strollers, cyclists, people with luggage and everyone else. The narrower gates are good for the average pedestrian only, so only using narrow gates may increase the number of gates in total, at the expense of preventing a significant portion of the public from getting in the station.

Reecemartin · #**2544** Posted **Apr 1, 2017, 2:15 AM**

[Deleted]

aberdeen5698 · #**2545** Posted **Apr 1, 2017, 2:52 AM**

Quote:

Originally Posted by Transiteer

On the use of wider fare gates: In any given bank of gates, two wide gates are used as minimum as these can be used by wheelchair users, mothers with strollers, cyclists, people with luggage and everyone else.

Having dual wide gates also provides redundancy - wheelchair users can still access the station even if one of the gates is out of service.

flipper316 · #**2546** Posted **Apr 1, 2017, 7:26 AM**

Quote:

Originally Posted by Metro-One

Losers.

Of course it helps! Even just for information and assistance as well. All of our major stations should have an assistant near the gates (one who can also issue tickets of course).

All major and even most smaller stations in Japan have an employee near the gates.

That's what I did on the Canada Line. Translink hired 38 station attendants for the Canada Line and many more for Skytrain to have a customer service presence during the rollout for Compass Cards and the faregates. Of course since the system is pretty much self serve. Honestly how hard is to tap a ticket/card and walk through a makeshift door. Our contract was temporary and only a few of us got hired on as full time Canada Line attendants. During the whole controversy about disabled people not being able to tap their cards Translink had the argument that it would cost many millions more to have permament station attendants when the compass card/faregates already cost over 200 million.

Sheba · #**2547** Posted **Apr 1, 2017, 5:09 PM**

Quote:

Originally Posted by flipper316

That's what I did on the Canada Line. Translink hired 38 station attendants for the Canada Line and many more for Skytrain to have a customer service presence during the rollout for Compass Cards and the faregates. Of course since the system is pretty much self serve. Honestly how hard is to tap a ticket/card and walk through a makeshift door. Our contract was temporary and only a few of us got hired on as full time Canada Line attendants. During the whole controversy about disabled people not being able to tap their cards Translink had the argument that it would cost many millions more to have permament station attendants when the compass card/faregates already cost over 200 million.

I still roll my eyes over that. Independence is good but if someone can't tap their card to get through the fare gates and requires help, then they're hardly independent. Is it really so insane to expect those people to travel with someone or phone ahead so TransLink can have someone there to help them through the gates?

cganuelas1995 · #**2548** Posted **Apr 1, 2017, 7:37 PM**

Quote:

Originally Posted by Reecemartin

I'm curious to see if we see some sort of station upgrade 2.0 program when the M Line extension starts construction or sometime soon after. Hypothetically we will need to upgrade a bunch of Canada Line stations for increased ridership by then.

I'd honestly love to see additional entrances to Brighouse. One that is directly connected to the bus loop and one that is directly connected to the mall via a walkway.

flipper316 · #**2549** Posted **Apr 2, 2017, 6:14 AM**

Quote:

Originally Posted by Sheba

I still roll my eyes over that. Independence is good but if someone can't tap their card to get through the fare gates and requires help, then they're hardly independent. Is it really so insane to expect those people to travel with someone or phone ahead so TransLink can have someone there to help them through the gates?

Our contract was over July 31, 2016. During that time if you recall with that whole disabled people can't tap controversy Translink came up with a permanent solution to this issue. They said it would take a couple of years but every station would get brand new glass gates at an approximate cost of 5 million to be opened with proximity sensors affixed to the customer's wheelchair or their person. Before that happens Translink set up a Brentwood monitoring centre where staff can answer calls and coordinate with staff from Skytrain or C Line to meet a customer wherever they're travelling to help them through the gates of needed and general customer service. We pretty much have been doing that since day one but I guess it's just something that Translink implemented i guess to appease the disability groups while those new gates are going to be built. That's why you see that number to call on the disabled gates. I doubt anyone actually calls that and most of those people probably have an attendant with them anyways.

aberdeen5698 · #**2550** Posted **Apr 2, 2017, 4:15 PM**

Quote:

Originally Posted by flipper316

That's why you see that number to call on the disabled gates. I doubt anyone actually calls that and most of those people probably have an attendant with them anyways.

A very low call volume could be used to justify no further action on Translink's part.

Transiteer · #**2551** Posted **Apr 4, 2017, 12:40 AM**

Quote:

Originally Posted by aberdeen5698

A very low call volume could be used to justify no further action on Translink's part.

TransLink have an RFP posted right now for an accessible fare gate solution for those people who cannot tap their cards:

http://www.translink.ca/en/About-Us/Doin...ing-Opportunities/Open-Bids/Q17-061.aspx

Phase 1 is to install the pilot scheme at 3 stations; Phase 2 for Expo and Millennium lines; Phase 3 for Canada Line.

Reecemartin · #**2552** Posted **Apr 4, 2017, 1:53 AM**

[Deleted]

Transiteer · #**2553** Posted **Apr 4, 2017, 6:21 PM**

Quote:

Originally Posted by Reecemartin

Any reason Production, Burrard and Edmonds were chosen as first?

I'm not a TransLink employee and I have no involvement in this project, so I can only make wild guesses behind the reasoning. One station is underground, one at grade, one elevated - each station type is represented. Beyond that, maybe these stations are frequented by some of the target user group. Maybe these stations require only minimal work and disruption to install the equipment, which would enable the pilot system to be tested as soon as possible. The decision could boil down to something quite simple but not immediately obvious, such as there being a spare breaker on an electrical panel or the ease of running a new conduit from point A to B. There are usually many factors at play.

jollyburger · #**2554** Posted **Apr 4, 2017, 6:28 PM**

Sorry I'm sure somewhat mentioned this. But if there's accessible RFID fare access into an elevator, how do they operate the elevator?

Transiteer · #**2555** Posted **Apr 4, 2017, 7:34 PM**

Quote:

Originally Posted by jollyburger

Sorry I'm sure somewhat mentioned this. But if there's accessible RFID fare access into an elevator, how do they operate the elevator?

RFID is just for the fare gate operation; as far as I know there are not any RFID operated elevators on the system. Any other member of the public can assist in pushing an elevator button - it doesn't necessarily need a station assistant to do that - just anyone else using the elevator.

MIPS · #**2556** Posted **Apr 5, 2017, 5:01 AM**

There are locations within the system that use RFID to control locks into non-public areas however they operate on a different and more high security standard and are not at all compatible with the Compass system.

jollyburger · #**2557** Posted **Apr 5, 2017, 5:12 AM**

Quote:

Originally Posted by Transiteer

RFID is just for the fare gate operation; as far as I know there are not any RFID operated elevators on the system. Any other member of the public can assist in pushing an elevator button - it doesn't necessarily need a station assistant to do that - just anyone else using the elevator.

Okay, then this solution makes no sense to me. You are giving someone independent access for someone without the ability to use their arms to get into a fare zone but then need help to use the elevator?

Meraki · #**2558** Posted **Apr 5, 2017, 5:28 AM**

I think they're caught in a "damned if they do, damned if they don't" situation.

The Global/CTV stories about people unable to tap pressured them to do something. Next, Jordan Bateman will complain about the cost of these new gates to service a few people. The news will then "ask questions" why they installed the new RFID gates when the users can't push the elevator button.

flipper316 · #**2559** Posted **Apr 5, 2017, 6:04 AM**

Quote:

Originally Posted by Meraki

I think they're caught in a "damned if they do, damned if they don't" situation.

The Global/CTV stories about people unable to tap pressured them to do something. Next, Jordan Bateman will complain about the cost of these new gates to service a few people. The news will then "ask questions" why they installed the new RFID gates when the users can't push the elevator button.

Lol you know the news will be fishing for stories like that. Just like when they interviewed the people that "couldn't use their hands" or had a couple of stories of the disabled gates being closed and unmanned when they're supposed to be open if there as no staff. Just clickbait bs stories. Regarding those new glass RFID gates. Well we'll finally get an extra gate for Yaletown and Brentwood but it certainly won't be ones the general public can use. More bs.

jollyburger · #**2560** Posted **Apr 5, 2017, 6:05 AM**

Well the disabled person in this article uses a mouth stick to push elevator button. I literally can't wait to read these articles about the elevators.

http://www.straight.com/news/592016/tran...it-accessibility-passengers-disabilities