CF Pacific Centre Developments - Page 117

Prometheus · #**2321** Posted **Sep 18, 2015, 10:32 PM**

You can see the entire opening gala and fashion show here:

• Video Link

Delirium · #**2322** Posted **Sep 19, 2015, 12:35 PM**

looks better at night

Photo by GoToVan https://www.flickr.com/photos/gotovan/20908760844/sizes/l

SKYSTHELIMIT · #**2323** Posted **Sep 19, 2015, 5:27 PM**

Quote:

Originally Posted by connect2source

Attention EATON'S fans!! Eaton's merchandise will be available this morning from 8:00 - 10:30am outside the Granville and Georgia entrance to Nordstrom. T-Shirts, hats, totes and more!

http://www.vancitybuzz.com/2015/09/eatons-returns-to-downtown-vancouver-on-friday/

Thanks for the tip, went down and grabbed a toque, lapel pin and a tote bag. My dad worked for Eatons for about 28 yrs in Winnipeg so lots of memories there. Very cool to see the memorabilia.

trofirhen · #**2324** Posted **Sep 19, 2015, 5:29 PM**

The pink and mauve lighting gives a nice effect, it would seem .... correct me if I'm wrong.

daverraver · #**2325** Posted **Sep 19, 2015, 6:49 PM**

I was downtown yesterday late afternoon to check out both The Bay and Nordstrom. A couple of observations:

(1) I went to the Bay first. Understandably, it was quiet. In fact, I don't really remember it being that quite in a long time. Merchandise selection was good but predictable.

(2) I then went to Nordstrom. As you already know, it was insanity, but in a good way. I went to the shoe department and was greeted twice by name. The salespeople were wonderful (locals, not from the US). The clothing selection is outstanding. Many brands aren't sold in Vancouver. The CAD pricing is very good, considering that our dollar is at 0.75c US. In fact, some of their brands have the same CAD price as their USD site did! I couldn't believe it. If they don't have your size, they can bring it in from a US store at the CAD price,no questions asked. Very organized store, the energy was contagious...you couldn't help but get excited.

Personally, I think this is going to set the bar very very high for retailers like the Bay and Holt's, assuming that this level of service/selection at Nordstrom continues.

trofirhen · #**2326** Posted **Sep 19, 2015, 7:06 PM**

.... and how it competes with both mainstream retailers and upper echelon retailers such as Neiman Marcus and Saks Fifth Avenue .........

https://en.wikipedia.org/wiki/Nordstrom

osirisboy · #**2327** Posted **Sep 19, 2015, 9:10 PM**

Ok I don't get why everyone loves having a ton of salespeople around in your face. personally, that level of customer service would be annoying, I don't actually like talking to salespeople. If I'm looking at shoes for example I certainly don't need two people coming up to me by name. As long as they are close by I'm happy.

Klazu · #**2328** Posted **Sep 19, 2015, 11:52 PM**

To me great service is "there" but it is not in-your-face and can be almost invisible. For example in top restaurants servers are always keeping an eye on any needs that you may have not re-actively but proactively, and attend to those needs before you even notice it. They do it all very diligently and without you ever having to mention anything to them. They already know and have taken care of it.

I have had such experiences in some of the top Michelin restaurants and it is a different level of service.

I myself am from the Nordic countries and we don't do small talk there, so I am always uncomfortable with over-active sales people that pretend to be interested in me or how my day is going. Just be there if I need you, but don't bother me and I am perfectly happy. I guess I am weird, but that's how I define great service.

connect2source · #**2329** Posted **Sep 20, 2015, 12:19 AM**

Quote:

Originally Posted by Klazu

I myself am from the Nordic countries and we don't do small talk there, so I am always uncomfortable with over-active sales people that pretend to be interested in me or how my day is going. Just be there if I need you, but don't bother me and I am perfectly happy. I guess I am weird, but that's how I define great service.

I couldn't agree more. I've done business in Europe for years and lived there as well. I dislike the North American, 'in your face' type of sales, I prefer salespeople, or servers in restaurants to have exceptional knowledge of their product but to allow me the space to enjoy my experience while not pretending to care about my 'day' or 'life' which I find intrusive and fake.

A little off-topic but I love how servers in Europe do not try and 'up-sell' you or hurry you along like asking if you want the bill while you're still chewing the last of your main course. In Europe the customer decides when the meal is over not the server, a server will always allow you to linger over your coffee or dessert for as long as you like and it's the customer who then requests the bill only when they're ready.

dreambrother808 · #**2330** Posted **Sep 20, 2015, 12:22 AM**

Quote:

Originally Posted by connect2source

I dislike the North American, 'in your face' type of sales, I prefer salespeople, or servers in restaurants to have exceptional knowledge of their product but to allow me the space to enjoy my experience while not pretending to care about my 'day' or 'life' which I find intrusive and fake.

Sadly, that fake behaviour is usually forced by the management.

trofirhen · #**2331** Posted **Sep 20, 2015, 3:59 AM**

Quote:

Originally Posted by connect2source

I couldn't agree more. I've done business in Europe for years and lived there as well. I dislike the North American, 'in your face' type of sales, I prefer salespeople, or servers in restaurants to have exceptional knowledge of their product but to allow me the space to enjoy my experience while not pretending to care about my 'day' or 'life' which I find intrusive and fake.

Quote:

Originally Posted by dreambrother808

Sadly, that fake behaviour is usually forced by the management.

Yes! A course for management in a Swiss finishing school focussing on discreet but effective sales technique would be a great investment.

red-paladin · #**2332** Posted **Sep 20, 2015, 6:13 AM**

I'm glad that Nordstrom has delivered on expectations so far, or at least is perceived to be doing so. Definitely a strong competitor to Holts and Hudson's Bay, though to an extent the more shopping traffic they drive into Pacific Centre and surrounding department stores the better for them to.

EdinVan · #**2333** Posted **Sep 20, 2015, 7:40 AM**

Quote:

Originally Posted by Prometheus

Apologists for the design would often repeat that good design costs money. But it is now clear that a much simpler, cleaner, more timeless (i.e., superior) design would have saved money, not cost more

Frances Bula and James Cheng argue that the design is, indeed, simple and clean. In fact, they call it minimalist.

rsxstock · #**2334** Posted **Sep 20, 2015, 8:04 AM**

many employees came from aritzia. if you ask... they may give you a 10% vip discount

SpongeG · #**2335** Posted **Sep 20, 2015, 9:21 AM**

i follow them along on facebook and they announced its nordstroms first international flagship, and someone from calgary in a very bitchy way commented that we have had nordstrom in calgary for months, its not the first blah blah blah

nordstrom politely replied that the vancouver store is only one of 6 flagships in north america blah blah blah, quickly shut down that calgary naysayer lol

anyway looks good

did anyone see zachary quinto? is he hideous in person?

NewfBC · #**2336** Posted **Sep 20, 2015, 5:42 PM**

Quote:

Originally Posted by rsxstock

many employees came from aritzia. if you ask... they may give you a 10% vip discount

Many employees came from everywhere.. they hired 1000 people.

Ron.

Klazu · #**2337** Posted **Sep 20, 2015, 5:55 PM**

Quote:

Originally Posted by EdinVan

Frances Bula and James Cheng argue that the design is, indeed, simple and clean. In fact, they call it minimalist.

So in other words CHEAP.

bluefox · #**2338** Posted **Sep 20, 2015, 9:16 PM**

Quote:

Originally Posted by SpongeG

i follow them along on facebook and they announced its nordstroms first international flagship, and someone from calgary in a very bitchy way commented that we have had nordstrom in calgary for months, its not the first blah blah blah

nordstrom politely replied that the vancouver store is only one of 6 flagships in north america blah blah blah, quickly shut down that calgary naysayer lol

Also a few people somehow confusing us with Vancouver, Washington, or getting mad because the store there closed and they're too lazy to drive 15-20 minutes into Portland.

daverraver · #**2339** Posted **Sep 21, 2015, 7:54 PM**

Quote:

Originally Posted by bluefox

Also a few people somehow confusing us with Vancouver, Washington, or getting mad because the store there closed and they're too lazy to drive 15-20 minutes into Portland.

You would think they would given that the Oregon State Tax is 0%! Maybe that ultimately was the demise of the Vancouver, WA Nordstrom?

daverraver · #**2340** Posted **Sep 21, 2015, 7:58 PM**

Quote:

Originally Posted by osirisboy

Ok I don't get why everyone loves having a ton of salespeople around in your face. personally, that level of customer service would be annoying, I don't actually like talking to salespeople. If I'm looking at shoes for example I certainly don't need two people coming up to me by name. As long as they are close by I'm happy.

For the record, they weren't in my face. It was a genuine approach and it appeared that they were more interested in having a conversation (i.e. customer relationship building rather than desperately seeking a quick sale). In fact, I went there the following day, a couple of different people approached me and it was the exact same approach, one that I'm perfectly fine with.

I agree like many that I don't want to be hounded or followed or having them "In my face". This approach was way more down to earth and genuine. That will definitely play well with the average customer.