Quote:
Originally Posted by MonkeyRonin
I understand that fare increases are a necessity, but I hate that the cost of a Metropass (unlimited monthly pass) keeps rising at a faster rate than single fares. It seems like only a few years ago that the cost of a Metropass was equivalent to something like 45 tokens, now it's going up to 51. Meanwhile the cash fare has been frozen for the past few years are now barely any higher than the cost of a token. It's really the TTC's most frequent users who are being hit the hardest.
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I'm not one of those ex-Torontonians that thinks that the TTC is the worst transit system out there. Far from it. I defend the TTC, and even make a point in telling people that under people like Andy Byford and Brad Ross, the TTC has become quite a responsive, customer-focused transit agency (that's not saying much in North America, but still).
However, the TTC has - and here I'm pretty confident in my answer - the
worst fare structure and worst attitude toward fare collection/reform of any big city in NA.
Everything about the TTC and fares is one giant clusterfuck:
- pass holders are the most penalized, while infrequent cash users are the most "rewarded" by the TTC's fare structure;
- the primary fare media, the token, is an unwieldy piece of 1930s technology that is easy to lose and non-transferable to groups (students, seniors) that receive a concession;
- as a result, non-Metropass holding students, seniors, and day pass holders do not have access to automatic fare entrances and have to make a detour to use the subway.
- The GTA actually has a pretty decent Smart Card system, Presto, that the TTC is rolling out at a glacial pace. Because so many regional trips involve the TTC, the usefulness of Presto is limited by the TTC's stubborn refusal to adapt. Seriously, it seems that subway stations are faster to install elevators than they are to install a PResto reader on 1 turnstile.
- A week pass only starts on the Monday of that week and is therefore completely useless to most people who would buy a week pass (e.g. tourists),
- The day pass is a scratch and win.
- The day pass is also only useful for the calendar day, and therefore useless to people who spend 24 hours overnight in a city.
- There is no zone system so a trip from Rouge Hill to Long Branch costs the same as taking the subway 1 stop.
- There is no fare integration with regional systems that connect to the TTC.
- Almost no subway stations accept credit or debit cards for payment.
- Outside of the subway system (which doesn't cover a large chunk of Toronto), it is difficult to know where to buy TTC tickets and passes. Here is a
list. As you can see, it's sold in Shopper's Drug Marts, but not
all Shopper's Drug Marts.
It goes on like this...