Quote:
Originally Posted by Pinion
The tiling contractors were just employing rational selfishness. Chip Wilson would approve.
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So you think cutting corners to save a few bucks in the short term at the expense of making your customers unhappy and gaining a reputation among the industry for doing shoddy work is in the
rational (i.e., long-term) self-interest of a contracting business?
LOL!
It's the consistent pursuit of
rational self-interest (in every endeavour) that gives rise to ever-increasing quality, performance, innovation and affordability.