Quote:
Originally Posted by niwell
I would assume it has a lot to do with federal (and other?) layoffs. Ottawa's transit use is highly dependent on federal workers and these figures seem to mirror job losses.
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It might be a small factor but the decline in ridership for OC Transpo has been happening for a few years.
I'd say it's a combination of factors.
OC Transpo has a reputation for being poorly managed and employee morale is notoriously low, which leads to drivers being, um, not as friendly as they might be. I don't ride OC Transpo that often but when I do there is a noticeable difference in the attitude of OC drivers compared to the STO drivers in Gatineau. Of course there are cool OC Transpo drivers out there but generally speaking most Ottawans don't have a very high opinion of them. Whereas everyone in Gatineau seems to like STO drivers so there is likely something there. STO drivers actually greet every single passenger with a "bonjour". If 10 people get on at a stop the driver will in all likelihood say bonjour 10 times.
There was also a bad and bitter strike at OC Transpo a few years ago. Quite a few people stopped taking transit after that.
Also OC Transpo's services do not seem to have kept pace with the growth of the city, and the company has basically just continued to do the exact same thing it has since the 1980s, and hasn't really addressed what is a significant bottleneck in the downtown - the missing link in the transitway network.
It has also acted like it was still the 70s-80s and that the vast majority of workers work downtown and live in the suburbs, whereas many jobs in Ottawa have decentralized to office parks and the suburbs which are admittedly difficult to service with transit.
Finally, it is quite expensive to ride OC Transpo, at least when compared to a monthly transit pass in Gatineau or Montreal.