Quote:
Originally Posted by lrt's friend
Considering the high transit ridership in this city, why has the concept of guaranteed service frequency not been considered on key routes? Customer service really does not appear to be in the mindset of our transit commission.
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They seem to be more interested in using less resources (buses/drivers) to carry the same amount of existing and growth ridership. And if making (minor) frequency reductions on a major bus route achieves that by assigning a high capacity bus (artic or double decker), that's what they will do. This is their way in achieving efficiencies through their "loading standards".
Since Route Optimization, I've noticed that they've been doing this a bit more aggressively over the last couple of years. Route 114 use to operate every 10-minutes between Hurdman and Elmvale during the weekday midday (with every third trip continuing onto Greenboro). Now Route 114 operate every 15-minutes with an artic, with every second trip continuing to Greenboro. Express routes with double deckers are another example.
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