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Old Posted Oct 21, 2013, 10:16 PM
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ByeByeBaby ByeByeBaby is offline
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Join Date: Mar 2009
Location: T2R, YYC, 403, CA-AB.
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Quote:
Originally Posted by Cage View Post
You are approaching this from the mindset of a public transit person and not an airport operator. This is where most of the issues have their root cause.

1. Airport expects Ctransit to lease a ticket wicket/booth like Red Arrow and the other shuttle companies. Ctransit does not see the need and does not pay for the expense, instead they get an agreement with Couche Tarde/Macs to use existing facilities free of charge.

2. Benches are provided around the arrival area for customers. The airport bus area was not designed for outdoor benches. If Ctransit wants an outdoor bench area, they can pay for the modifications an mnove their operations to International terminal.

3. All electronic kiosks are property of the airport authority and must operate to IATA CUSS (common use self service) standards. Electronid kiosks can be owned by the operator. This is to prevent each operator (read airline) from having their own proprietary kiosks. Requirements for common use equipment result in substantial savings to the airport as airlines cannot put proprietary computer equipment at the checkin counters and gates, proprietary equipment has been used to justify gate and desk hoarding by the airlines (look at LAX as an example, only Tom Bradley terminal is Common Use, all other terminals are airline specific). Hoarding the gates blocks out the smaller players or leads to expensive over expansion of the facilities. Further if one lessee gets special exception, all other airport lessees get the same treatment. To get an electronic kiosk would require Ctransit to bring it up to CUSS and CUTE standards.

4. Airport gets a lot more money from cab departure than it gets from city buss departure. Again the city approaches things from the naivity that the airport should provide services and space for free. Ctransit gets shocked when they find out the airport wants $$$ per pax boarded.
Were I the City, I would gladly pay the airport's fees, from the new toolbooths on 96th Ave.
     
     
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