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For this Guildford resident, ideally, I would leave my condo, walk to the bus stop outside the McDonald's for the 320, and the 320 would arrive right away. If I don't see the 320 on the 152nd St. horizon, I would walk over to the Guildford bus loop, and wait for another bus heading to Surrey Central. But I live close enough to the loop to do this without much fuss. The thing with the Guildford bus loop--for relatively very few Guildford residents, the bus loop is their closest bus stop. And once you're on the 320 or 501 or 332, the time incentive to get on the 96B is not good enough. If you live in Fleetwood, you're not gonna get off the 320 at Guildford and get on the 96B. And in reverse--that Fleetwood resident is not going to get on the 96B at Surrey Central, then depart at Guildford and then get on the 320.
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Charlton Park? Why don't you walk north to 104 @ 154 for a 337, 509 or 590 express then?
One of the big things that matters, actually is how many NEW trips and riders you would attract onto the new transit. All other riders, for whatever reason be it low-income or default choice or transfer-to-SkyTrain riders, would be riding transit anyway and are using the new service in place of other bus routes they used to take - so spending money for these people, while definitely still very important, is somewhat less worth it.
With RRT1A, this number is 24,500. With BRT1, this number is only just over half that at 13,500. The yields a cost of approximately $89,800 per new boarding on RRT1A and $66,666 on BRT1. In a sense, BRT is definitely more cost effective, but one of the things I've always been clear about is that new ridership is going to matter hugely if the results that can be achieved in Surrey with the options available are compared to the regional goal.
In addition, there's doubt in the air at Surrey as to whether BRT can help achieve land use goals. I've talked to city staff; one survey they did on developers found that 70% of them find rail transit a more attractive proposition over bus transit. It was a very vague question (not going into the details over what is rail transit), but it is what it is. Getting some rail transit in would assist in achieving land-use densification goals.
High quality rail transit, hopefully, so that Surrey can compete with the rest of the region. (In 2021, an LRT service at a 5 minute frequency (that is also slower) is not going to cut it vs. Expo Line's 90 second frequencies, Canada and Evergreens' 3 minute frequencies, and the many redevelopable areas near those lines)