I think the fan-to-fan marketplace was a really nice innovation. I'm glad Vanoc was the first committee to put something like it in place. Being able to sell tickets we couldn't use in a secured manner, and even pick up a couple of tickets we'd been unable to get during the original purchase sessions (with the assurance the tickets we purchased were valid) was really great.
It doesn't even both me that they made money on it. I'm sure most of the people selling their tickets made money as well. It was a relatively small price to say for the convenience of an easy-to-use, secure market system.
If, as the article says, this was a credit card fraud problem rather than a system problem, then I would hope it wouldn't discourage future organizers from setting up something similar. Sounds like the folks behind the fraud literally crammed the system with illegal credit cards to purchase tickets thinking it wouldn't be discovered until after the events / Games. I'm rather tickled to think they caught some of them when they went to get the tickets. Bet that was a rather surprising experience for the fraudsters.
I know the payments were a little late, but it wasn't that much of a delay. From the beginning, all the information on the fan-to-fan system indicated payments would be issued by the "end of April." We received our check over a week ago so it wasn't all that late. I've certainly experienced worse delays. And if they are down to sending a few hundred checks out - sounds like those directly related to the purchases affected - that should be cleared up pretty quick.
It makes me wonder if they didn't give out much information to everyone on the delay because the investigation was still underway.