Canada Line | Completed

[Metro-One]

While I agree that compared to many train systems around the world skytrain is very clean, it can always improve (and I hope it does).

That being said, it does have horrible customer service. It really should have a staff member at every station, 2 at busy stations (such as Waterfront, Burrard, Metrotown, etc...).

I remember a couple years ago the Burrard street skytrain elevator was out of order, and my friends and I were there to take the train around 9pm at night. At the station was a woman with a baby carriage who could not get down the stairs or the escalator by herself (she was quite a small woman). So my friends and I quickly went down to check for a station attendant, we checked every level of the station and found no one. So we then had to go back up (we were in a rush) re-checking the station for an employee, after again finding no one we had to carry the baby carriage ourselves to the train platform. To me there is no excuse for that, especially at such a key station as Burrard.

I wish skytrain employees were partly paid on service reviews and cleanliness of the system.

[metroXpress]

4. There will be MORE farechecks than on the skytrain. Many more... BUT.... there are no turnstiles... all stations are designed for them and they are slated for installation late 2010/early 2011.

Faregates please!

[mr.x]

Originally Posted by Metro-One

While I agree that compared to many train systems around the world skytrain is very clean, it can always improve (and I hope it does).

That being said, it does have horrible customer service. It really should have a staff member at every station, 2 at busy stations (such as Waterfront, Burrard, Metrotown, etc...).

I remember a couple years ago the Burrard street skytrain elevator was out of order, and my friends and I were there to take the train around 9pm at night. At the station was a woman with a baby carriage who could not get down the stairs or the escalator by herself (she was quite a small woman). So my friends and I quickly went down to check for a station attendant, we checked every level of the station and found no one. So we then had to go back up (we were in a rush) re-checking the station for an employee, after again finding no one we had to carry the baby carriage ourselves to the train platform. To me there is no excuse for that, especially at such a key station as Burrard.

I wish skytrain employees were partly paid on service reviews and cleanliness of the system.

I personally think most of the SkyTrain cars are quite filthy by the time the afternoon rush starts....not much you can do about that with the union in the way.

At least the union doesn't hold the transit company with a knife by the throat, just look at the TTC. Terrible maintenance, atrocious customer service, and apparently you don't even have to show up to work to get paid - ridiculously high wages and numerous benefits for doing squat.

[SpongeG]

Originally Posted by djun

That's just around a month and a half from now!

yea that the first monday of august!

[SpongeG]

Originally Posted by mr.x

I'm really digging this, it's quite promising:




And of special note:

yes thats the stuff the guy in green told me and my friend at the open house

[SpongeG]

Originally Posted by Metro-One

While I agree that compared to many train systems around the world skytrain is very clean, it can always improve (and I hope it does).

That being said, it does have horrible customer service. It really should have a staff member at every station, 2 at busy stations (such as Waterfront, Burrard, Metrotown, etc...).

I remember a couple years ago the Burrard street skytrain elevator was out of order, and my friends and I were there to take the train around 9pm at night. At the station was a woman with a baby carriage who could not get down the stairs or the escalator by herself (she was quite a small woman). So my friends and I quickly went down to check for a station attendant, we checked every level of the station and found no one. So we then had to go back up (we were in a rush) re-checking the station for an employee, after again finding no one we had to carry the baby carriage ourselves to the train platform. To me there is no excuse for that, especially at such a key station as Burrard.

I wish skytrain employees were partly paid on service reviews and cleanliness of the system.

but than they can't go around in groups talking to each other - i never see them do anything useful they just stand together and chit chat all the time

[Whalleyboy]

i hope translink will take this as a challenge to look after everything of theres a little more

[twoNeurons]

Originally Posted by Whalleyboy

i hope translink will take this as a challenge to look after everything of theres a little more

That's a good point! One thing that they can REALLY improve on is doing something that they USED to do! The BlueCoats USED to check fares. Since the "Special Police" came on board (and a little before that) it's no longer in their job description... so no one takes them seriously.

It was probably a union thing. I have no doubt that the green/black guys will not have powers to ticket but for most people the fear of getting checked and publically embarrassed is enough for them to buy a ticket. IN Berlin, they have plain clothes police... something I think that they should have here.

Although I think the smack talk is uncalled for, I hope that is a sense of pride in the system. It will really elevate the need to do the same on the SkyTrain system.

I also think that if there are enough fare checks, it will really show the usefulness of a POP system... something that SkyTrain lacks.

[martinishaker]

Here is a good pic I found today

http://www.flickr.com/photos/geoff_pedder/3648626080/sizes/o/in/photostream/

[metroXpress]

^ good one!

[metroXpress]

WATERFRONT






























=================================================
YVR










































































All photos by Tafyrn @ Canada Line Blogspot
http://canadalinephotos.blogspot.com/2009/06/2009-06-20-yvr-station.html

[djmk]

waterfront and YVR look good! thanks for the pics

[argon007]

waterfront and yvr look good. thanks for pic.

[officedweller]

In this pic from en2, I suspect that a future down escalator can be installed to the left of the staircase.

You can see the same space on the CP Station level in this Tafryn pic:

[metroXpress]

^ good point! I believe it is necessary to have another escalator installed. It's going be super busy!

[mr.x]

very nice.

[Mac Write]

I truly don't understand why all new stations from 90's on-words don't have up and down escalators. For the disabled who have trouble with stairs (such as me with my vision+balance) a down escalator would be a tremendous help and not require me to use the elevator. Allot of other visually impair people, etc would really appreciate this simple request.

Off the top of my head, only the following stations offer on all exits down+up escalators

• Broadway
• Commercial Drive

A few others have down+up on one entrance, but not the other enterance.

[DKaz]

I remember I twisted my ankle in 2007 training for the sun run, and also got a hernia that year too. Going down the stairs was hard.

[Locked In]

Great pics, thanks for posting Allen. I took a couple tonight walking by Yaletown station:

[The_Henry_Man]

Fare ticket machines (and also fare validators I think) has already been installed in Lansdowne and Richmond-Brighouse Stations today.