
"Being able to do something" and "Actually doing something" are two entirely different things for Muni. Amazing stuff how you can't insert a dollar bill into the turnstiles, but must first go over to either a Muni machine (at Castro and maybe Church? - I can't remember) or a BART machine downtown to get change for your dollar. In 2008. In a rich city in an area known for technology. WTF.
I don't blame him at all for bringing it up - there's no way that Muni would have thought of that on their own, but rather they'd figure it out two months after opening the new Central Subway, spend two years trying to figure out what to do about it, then purchase some new turnstiles, install them wrong and somehow destroy them, purchase more, install them wrong in a different way and somehow destroy them, purchase more, then somehow figure out the most inconvenient place to put them (so that they won't be destroyed). I think that Muni does a relatively decent job (not good, but I've seen worse) with buses, but everything about the Muni Metro is pathetic and embarrassing. If VTA weren't so close, I would think that Muni runs light rail worse than anyone else.