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Originally Posted by ac888yow
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Toronto, London and Waterloo Region, are all areas in Ontario that are currently implementing this or will do this in the next few years as a result of the recent ruling... other areas haven't announced their plans yet but would prefer to implement a system like this (they may want provincial funding, like Windsor) many US cities have a system like this as well.
There are a variety of reasons why all of these transit systems are implemented automated systems, from inconsistency of volume/clarity, having a tone/voice that doesn't annoy passengers, ergonomics of buses, increased distractions for articulated bus drivers, difficulty in doing fare enforcement/priority seating/helping special needs customers/announcing and still having reliable service. . .