Posted May 20, 2026, 4:23 PM
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你的媽媽
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Join Date: Jan 2012
Location: The Bay
Posts: 11,577
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Quote:
05.18.26
BART achieves highest quarterly Passenger On-Time Performance since early 2014
BART’s latest quarterly performance analysis finds BART achieved its highest quarterly Passenger On-Time Performance (94.4%) since early 2014, a significant milestone reflecting broad-based improvements across the system for several key indicators, including reliability, safety, and cleanliness. The report also shows March 2026 recorded the highest monthly Passenger On-Time Performance since August 2013. This metric measures the percentage of riders who reach their destination within a short time threshold of their expected arrival.
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BART’s emphasis on enhancing system cleanliness and the overall customer experience is paying dividends. Passengers scored the experience onboard trains and inside stations 4.2 and 4.1 respectively (out of 5), the highest scores since BART updated its scoring metrics and scale in FY23 Q2.
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Crime on BART dropped 42% in the past quarter over the previous year. Electronic robberies were down 90% in the past quarter, electronic thefts 68%, and auto burglaries 47%. Average response time to Priority-one incidents was just over 5 minutes, one of the fastest response times in the nation. A decrease in crime leads to fewer delays due to police- and security-related incidents, which dropped to 955, compared to nearly 3,000 in 2023.
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Fare evasion has dramatically decreased in the system. The percentage of riders who said they witnessed fare evasion was 10% in the last quarter, compared to a high of 25% in Fiscal Year 2024.
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https://www.bart.gov/news/articles/2026/news20260518?rss
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