Quote:
Originally Posted by TorontoDrew
McDonald's has to be their biggest rival. They can offer what Tim's has at the same prices.
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McDonald's coffee is better.
About a month ago I did a trip to Ottawa and it was weird. First time using Tim's in a while.
At the airport in Victoria, I used the Tim's. There was a long line up, but no one using the automated kiosks. So I did the kiosk thing and jumped the queue.
In Ottawa popped into a Tim's same thing. There was a long line up and I used the kiosk to jump the queue. What was weird about that location is when I went to pickup my order I said was missing something, and the associate "solved" the problem by taking that item from another order. The person in front of me had a similar problem and it was also solved by assembling his order from random parts of other peoples orders. That does not sound like a great SOP but it is what it is.
Am I the only one that uses their self-serve kiosk or did I just go to two weird locaitons?