RTD board passes tougher performance goals for CEO Debra Johnson
Jan. 29, 2025 By Nathaniel Minor -- CPR News
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The Regional Transportation District’s board of directors on Tuesday approved new performance goals for agency General Manager and CEO Debra Johnson that will push her to increase ridership and improve the reliability of RTD’s buses and trains.
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Personally, I think this is largely nonsense; it's silly.
I'll call it the Matt Frommer effect. "We want what we want and we want it NOW." "And it's all about the numbers" (Never mind the facts).
Some Retrospective for Perspective
As we all know all rail projects were (mostly) a suburb to city venture. It's important to remember that the system was envisioned
back in the early 2000's and subsequently built. And yes, I still love the investment.
Post COVID, many things have changed.
- A) There are fewer people working downtown whether from WFH or whatever reason.
- B) The number of people living near downtown has grown exponentially.
As a result of this it would be entirely logical to assume that fewer people need to commute from the suburbs to the city whether by train or bus. The desire to ride the rails or lack thereof is a different topic.
Issues with track quality and need for repair/replacement are of course another thing that has impacted ridership; same for sketchy safety. AFAIK, Debra Johnson and the agency are doing an impressive job dealing with these issues - but never mind the facts; it's all about the numbers.