There are aome odd and really confusing changes to the connector hall linking the main terminal with the D (formerly International) concourse.
Going from the C to D concourse … the signage was always really bad, and hasn’t been improved. (Small signs for “D” and “E” are posted at right-angles to oncoming walkers — so they’re not visible until you walk almost right up to the drywall that appears to be a dead end to the hallway.)
The change: now when you go from C to D, you’re funneled into a narrow, one-way, windowless, signless hall that puts you out at the exit from D gate security, right before the “D” duty free shop.
And going from the D concourse back to C (or to domestic baggage claim), you now stop at a manned desk before entering a door (formerly a boarding gate, it appears) at D70. Once you tell her where you’re going, she sends you down the hall … a former boarding passage which spits you out via one of the abandoned boarding gates in the connector concourse. You exit behind the old/mothballed check-in counter for what was one of the C70 gates. (It's just weird. The gate counter and terminals and signs are all still there -- it's like exiting through some abandoned 'ghost town' of a gate.) And like "C to D", this path from "D to C" is also one-way only.
For something as simple as walking between the D gates and the A/B/C gates, the whole thing seems waaaaay over-engineered, too complicated, and just poorly signed. Two different hallways, neither all that intuitive, one guarded by a YYC agent before entering, and all with a lack of effective wayfinding.
For a major domestic<>international connection process at a pretty big airport, wow, it’s a pretty bad UX.
There must be a reason, though. It wouldn’t make sense to go through this much “complication” without a purpose.
Are they changing D back to being a sterile international concourse now? (And I f not, then why these weird changes?)
Last edited by Tobuz; Jul 8, 2024 at 1:39 PM.
|
Prev
Linear Mode
