Quote:
Originally Posted by ace.yyc
I mean I get that F8 is cheap but it still shouldn't be a roll of a damn dice on whether or not they'll get you to your destination. They claim to be an air carrier, then carry people. It's not the fault of the people who booked.
|
You mentioned that aviation in Canada is a gongshow. Well you're right but these passengers admitted that they took a — on Flair the biggest gongshow instead of a lesser gongshow like AC or WS. Flying any airline in Canada is a roll of the dice. I can't speak to the rules of US carriers. We know how Europe's rules and penalties are much more in favor of the passenger than the airline. Can you imagine the penalties Flair, Swoop, Lynx, Air Transat and the others would have to fork out if we had Europe's rules?
I've said this before about any airline (in Canada anyways) and how the rules are completely different than from any other purchase. I buy a ticket on an airline for a departure date and time, an arrival date and time, a non-stop flight and even on a type of aircraft. The airline can cancel the flight, reschedule it to another time or another day, change the flight to 1 stop instead of 2 stop and change the aircraft and the only repercussion is that they will offer to return your money. For 90% of passengers that isn't good enough as they have hotels booked, tours, cruises, concerts, business meetings, etc. Supposedly the airline has to rebook you but good luck fighting the agent at the 1-800 number. Your other option is to complain to the federal government and wait your 2 years. It's easier to get paroled out of prison.
I remember booking a YEG-CUN non-stop flight and Air Transat changed this to a 1 stop flight both ways at YYC. When I called TS they said "it wasn't enough of a time difference to warrant any compensation". I said to them but I booked this flight specifically for it's non-stop aspect so I should be paying less for a worse flight. They wouldn't budge whatsoever. So I will never fly again TS again as they are too small, inflexible and have a small schedule. Of course, they disappeared out west so it's moot point. I would also not book Condor to FRA from YEG and pick KL to AMS from YEG instead as KL has enough redundancies through other Canadian airports and even through AF if need be.
To be fair, I have never had any issues with AC or WS when schedules have changed. I was able to pick an alternate flight at my choosing almost every time and even chose better itineraries than what I had originally. At the end of the day, choose AC or WS if you want the least or a normal amount of risk. Yes they have their issues but they have enough planes, partner airlines and routes to get you home. All the other airlines give you an exponentially higher risk factor for not getting to your destination on time and yes you are basically rolling the dice.
Prev
Linear Mode
