HSR buses get radio upgrade
March 24, 2009
Nicole Macintyre
The Hamilton Spectator
http://www.thespec.com/News/Local/article/535687
The city is spending $3.7 million to put a new radio system in its transit fleet.
By the end of the year, every stop a city bus makes will be automatically announced by the communication system.
It will also allow the city's transit dispatchers to keep in constant contact with bus operators.
The city's current system is about five years overdue for replacement.
"We're actually in a state of crisis," said Don Hull, director of transit. "It's extremely time sensitive."
The old system, installed in 1982, has failed four times since Christmas, leaving drivers with no way to communicate with the dispatcher. Hull said they've been fortunate there have been no emergencies.
"It's a safety issue," he said. "It leaves the bus operators and passengers vulnerable."
The Amalgamated Transit Union local 107 has checked out the system and is eager to see it installed to protect employees.
"We were long overdue for the new system," said union president Budh Dhillon.
In addition to dispatch communication, the radio system is needed for the city to comply with an Ontario Human Rights Commission decision requiring all transit stops to be audibly and visually announced to assist disabled passengers.
While some smaller municipalities have drivers announce stops, Hull said big cities are using more reliable automated systems. In one day, he noted, there will need to be 20,000 announcements.
Tim Nolan, chair of the city's advisory committee for persons with disabilities, said the new system will offer passengers more independence. While riders with visual impairments often memorize their usual routes, taking a bus to a new area can be daunting, he said.
"Think about what life would be like for sighted people without street signs," he said.
Councillors yesterday approved increasing the budget for the system by $500,000 after staff found the project needed to be expanded. It will be paid for by federal gas tax money.