mcgrath618 how do we voice our opinion to Septa? This just feels like another avoidable disaster in the making for a system that has already lost a drastic amount of riders since 2020.
To Jared Cohen, the problem is that SEPTA has insisted on building everything on its own in-house app instead of interfacing with third-party apps people are already using, such as Transit App, Google Maps, and Apple Maps.
“The end result has been a complete mess of an app that crashes frequently, logs you out randomly, gives inaccurate or difficult-to-understand information, and just generally feels like a chore to use,” said Cohen, a junior at Temple University majoring in geography and urban studies. “Now add a mobile ticketing system on top of that, and you get a mess of an experience.”
This quote is coming from someone who is a transit enthusiast too, imagine a tourist trying to use their shit software.
https://www.inquirer.com/transportat...-20221024.html