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  #22201  
Old Posted Oct 25, 2022, 3:29 PM
jaysb jaysb is offline
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Originally Posted by reparcsyks View Post
The mayor we desperately need, but most likely the mayor we won't get.
Lack of ranked choice voting may really screw us if a few more pragmatic candidates split votes.

I cannot believe we don't have this in 2022, thanks 2 party system!
     
     
  #22202  
Old Posted Oct 25, 2022, 3:29 PM
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Originally Posted by BroadandMarket View Post
Philly desperately needs a ranked voting system. There's so many candidates running for the Dem primary which will ultimately produce the next mayor. Someone will win with probably 25% of the votes.



I have no hope for Septa. I get they are underfunded but they are just so inept and insist and re-inventing the wheel when existing technology works well elsewhere. The beta testers for the tap to pay system say the QR code is cumbersome and slow. Why not just use what NYC, SF, Chicago etc. already use? Why did they have to develop their own Septa Key app? Their own slow/confusing kiosks? Their own turnstiles? It's like they are trying to waste money and produce a poor product.

https://www.inquirer.com/transportat...-20221024.html
I posted my 'ranked choice' post before seeing yours. 1000% with you.
     
     
  #22203  
Old Posted Oct 25, 2022, 3:34 PM
PHLtoNYC PHLtoNYC is online now
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Originally Posted by jaysb View Post
I posted my 'ranked choice' post before seeing yours. 1000% with you.
What would the process be to implement ranked choice voting here? A resolution by Council?
     
     
  #22204  
Old Posted Oct 25, 2022, 3:44 PM
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mcgrath618 mcgrath618 is offline
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Originally Posted by PHLtoNYC View Post
What would the process be to implement ranked choice voting here? A resolution by Council?
Probably something at the Harrisburg level.
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  #22205  
Old Posted Oct 25, 2022, 3:45 PM
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Originally Posted by BroadandMarket View Post
I have no hope for Septa. I get they are underfunded but they are just so inept and insist and re-inventing the wheel when existing technology works well elsewhere. The beta testers for the tap to pay system say the QR code is cumbersome and slow. Why not just use what NYC, SF, Chicago etc. already use? Why did they have to develop their own Septa Key app? Their own slow/confusing kiosks? Their own turnstiles? It's like they are trying to waste money and produce a poor product.

https://www.inquirer.com/transportat...-20221024.html
This fiasco pisses me off to no end. I wish I could tell you why we’re doubling down on a system that clearly DOES NOT WORK. I can’t. It’s infuriating.
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  #22206  
Old Posted Oct 25, 2022, 3:52 PM
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Originally Posted by PHLtoNYC View Post
What would the process be to implement ranked choice voting here? A resolution by Council?
sadly not that well versed in local procedures. But happy to start a letter writing campaign!
     
     
  #22207  
Old Posted Oct 25, 2022, 3:53 PM
Londonee Londonee is offline
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Originally Posted by mcgrath618 View Post
This fiasco pisses me off to no end. I wish I could tell you why we’re doubling down on a system that clearly DOES NOT WORK. I can’t. It’s infuriating.
Can you elaborate on what's not working with it? As a center city Key user, it seems to work perfectly fine for my bus/trolley/subway uses?

To me the biggest failure is not letting people use Apple Pay/Wallet to use whatever card they want to tap in and pay for a fare?
     
     
  #22208  
Old Posted Oct 25, 2022, 3:59 PM
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Can you elaborate on what's not working with it? As a center city Key user, it seems to work perfectly fine for my bus/trolley/subway uses?

To me the biggest failure is not letting people use Apple Pay/Wallet to use whatever card they want to tap in and pay for a fare?
That is indeed the biggest failure. Beyond that, the Key itself tends to not work; I have several friends whose keys have just stopped tapping. It doesn’t allow for double-tapping friends in either (which SEPTA has said is to allow for discounted transfers, which is dubious at best).

The app is clunky, inelegant, and difficult to navigate and use. The new mobile ticketing feature uses QR Codes instead of NFC chips… despite almost all phones commercially available currently having NFC chips.
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  #22209  
Old Posted Oct 25, 2022, 4:23 PM
BroadandMarket BroadandMarket is offline
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Originally Posted by mcgrath618 View Post
That is indeed the biggest failure. Beyond that, the Key itself tends to not work; I have several friends whose keys have just stopped tapping. It doesn’t allow for double-tapping friends in either (which SEPTA has said is to allow for discounted transfers, which is dubious at best).

The app is clunky, inelegant, and difficult to navigate and use. The new mobile ticketing feature uses QR Codes instead of NFC chips… despite almost all phones commercially available currently having NFC chips.
It's such a mess. The kiosks have always been laggy and confusing. The language is so unnecessarily cumbersome. In what is America's poorest big city, Septa has a $5 Key card compared to $1 for Metro card in NYC. The quick trip card is basically useless since it's only valid for 1 trip from that station you buy it on that same day. When I have friends in town to go to an Eagles game, I can't pass back my Key Card (13 minutes between taps) so they have to buy a Quick Trip card from City Hall to NRG and then they have to buy another card when leaving NRG which has thousands of other people doing the same thing. To add to the rush, Septa still does not have real time train arrival/departures displayed anywhere in the subway system so hundreds of drunk Eagles fans sprint down the platform steps to get a train that could leave in 1 minute or could leave in 15 minutes.

Sorry for the rant, I'm just so tired of Septa wasting money when they could be making the subway system safer and more logical.

I mean just look at the OMNY system in NYC and think about trying to scan a fucking QR code at the turnstile that you have to pre download before you get to the turnstile to tap it...

OMNY: https://youtu.be/1Mu2kZo3R4k
     
     
  #22210  
Old Posted Oct 25, 2022, 4:39 PM
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Originally Posted by BroadandMarket View Post
It's such a mess. The kiosks have always been laggy and confusing. The language is so unnecessarily cumbersome. In what is America's poorest big city, Septa has a $5 Key card compared to $1 for Metro card in NYC. The quick trip card is basically useless since it's only valid for 1 trip from that station you buy it on that same day. When I have friends in town to go to an Eagles game, I can't pass back my Key Card (13 minutes between taps) so they have to buy a Quick Trip card from City Hall to NRG and then they have to buy another card when leaving NRG which has thousands of other people doing the same thing. To add to the rush, Septa still does not have real time train arrival/departures displayed anywhere in the subway system so hundreds of drunk Eagles fans sprint down the platform steps to get a train that could leave in 1 minute or could leave in 15 minutes.

Sorry for the rant, I'm just so tired of Septa wasting money when they could be making the subway system safer and more logical.

I mean just look at the OMNY system in NYC and think about trying to scan a fucking QR code at the turnstile that you have to pre download before you get to the turnstile to tap it...

OMNY: https://youtu.be/1Mu2kZo3R4k
The metro card system is superior in every way.

Septa failed on this one fantastically. The Token system was more technologically advanced than Septa key.
     
     
  #22211  
Old Posted Oct 25, 2022, 5:12 PM
Justin7 Justin7 is offline
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Septa is run by the wrong people and it is going to be a shitshow until that is fixed.
     
     
  #22212  
Old Posted Oct 25, 2022, 5:42 PM
BroadandMarket BroadandMarket is offline
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mcgrath618 how do we voice our opinion to Septa? This just feels like another avoidable disaster in the making for a system that has already lost a drastic amount of riders since 2020.

To Jared Cohen, the problem is that SEPTA has insisted on building everything on its own in-house app instead of interfacing with third-party apps people are already using, such as Transit App, Google Maps, and Apple Maps.
“The end result has been a complete mess of an app that crashes frequently, logs you out randomly, gives inaccurate or difficult-to-understand information, and just generally feels like a chore to use,” said Cohen, a junior at Temple University majoring in geography and urban studies. “Now add a mobile ticketing system on top of that, and you get a mess of an experience.”

This quote is coming from someone who is a transit enthusiast too, imagine a tourist trying to use their shit software.
https://www.inquirer.com/transportat...-20221024.html
     
     
  #22213  
Old Posted Oct 25, 2022, 6:25 PM
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Originally Posted by BroadandMarket View Post
mcgrath618 how do we voice our opinion to Septa? This just feels like another avoidable disaster in the making for a system that has already lost a drastic amount of riders since 2020.

To Jared Cohen, the problem is that SEPTA has insisted on building everything on its own in-house app instead of interfacing with third-party apps people are already using, such as Transit App, Google Maps, and Apple Maps.
“The end result has been a complete mess of an app that crashes frequently, logs you out randomly, gives inaccurate or difficult-to-understand information, and just generally feels like a chore to use,” said Cohen, a junior at Temple University majoring in geography and urban studies. “Now add a mobile ticketing system on top of that, and you get a mess of an experience.”

This quote is coming from someone who is a transit enthusiast too, imagine a tourist trying to use their shit software.
https://www.inquirer.com/transportat...-20221024.html
Submit comments through the app feedback section. It opens a veritas ticket which SEPTA is required to respond to.
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  #22214  
Old Posted Oct 25, 2022, 6:46 PM
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badthingshappen badthingshappen is offline
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Originally Posted by summersm343 View Post
Massive 6th & Fairmount project update from Naked Philly



https://www.ocfrealty.com/naked-phil...federal-donuts
This project intrigues me because I used to live right at that corner but I can't quite figure out what is going on with it. It seems to be saying that the businesses next to Federal Donuts (went to that pizza place many times, pretty solid grilled chicken salad) are getting torn down but that render is showing the new apartments on the other side of Fairmount Ave, which as far as I know is still public housing.

I assume it's just a case of the rendering being done a little sloppy because everything else in the article is pointing towards the other lot being the one in question.
     
     
  #22215  
Old Posted Oct 25, 2022, 6:50 PM
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Originally Posted by Justin7 View Post
Septa is run by the wrong people and it is going to be a shitshow until that is fixed.
you may be on to something.
     
     
  #22216  
Old Posted Oct 25, 2022, 7:04 PM
Londonee Londonee is offline
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I was under the impression that multi-tap and apple wallet functionality were both in the works?
     
     
  #22217  
Old Posted Oct 25, 2022, 7:19 PM
3rd&Brown 3rd&Brown is offline
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Originally Posted by Londonee View Post
I was under the impression that multi-tap and apple wallet functionality were both in the works?
It sounds like they are but they're doing it with internal resources and perhaps a vendor who is building from scratch, and thus making it unnecessarily complicated and "heavy". This would also make rollout take longer than it would otherwise.
     
     
  #22218  
Old Posted Oct 25, 2022, 7:31 PM
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All say Aye for Septa to be taken over by it's new leaders of Delaware River Transit Authority which oversees all 4 states in the Metro area and runs way better then any of its predecessors.
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  #22219  
Old Posted Oct 25, 2022, 7:31 PM
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Building from scratch sounds like a boondoggle product. Septa needs to buy an off-the-shelf product and get on with it.
     
     
  #22220  
Old Posted Oct 25, 2022, 7:38 PM
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Originally Posted by mcgrath618 View Post
That is indeed the biggest failure. Beyond that, the Key itself tends to not work; I have several friends whose keys have just stopped tapping. ....
Add me to the list. My key card just stopped tapping one day on the sub and el. I called customer service and they told me the only solution was to physically show up at one of several designated customer service counters. The closest one to me was Jefferson Station, so I walked up and explained the problem, and they looked at me like I was stupid. So I explained it again, then they looked up my account and told me my key card must be working just fine because I had used it to tap onto the bus route. So I explained for a third time that the card would not tap into the el or subway turnstiles. After some more incredulous stares, I walked over to the regional rail turnstiles, demonstrated that they key card was not tapping, and then walked back to the customer service counter. Only then would they give me a new card.

I mean... you have to laugh. High key dysfunction, y'all.
     
     
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