Quote:
Originally Posted by Randy Sandford
Delta the "worst airline on the planet"? You're defintely in the minority with that opinion. Delta may not be everyone's favorite, but it nowhere near being the "worst." I've flown Delta more than any other airline, and when I've flown other airlines (United, American, and Northwest), they've never impressed me as much as Delta has. The only U.S. airline (of the 5 that I've flown) that matches Delta IMO is Southwest. I will admit, though, that it's been a few years since my last Delta flight, and considering their recent financial problems, their service quality may have declined recently (but financial problems have plagued most airlines in recent years). But I've been flying for over 31 years now, and Delta has been my consistent favorite during that time and certainly not the "worst airline on the planet."
|
Dude, in all due respect, I know what I'm talking about. I did misstate a bit...meant to say "worst domestic US airline". Take a look at my screenname. I travel for a living and spend the better part of any week on a plane. I'm also a former resident of Atlanta. I've flown everybody and by far DL is the worst of the bunch.
Delta Airlines = The uncomfortable served the inedible by the indifferent. I'll attempt to elaborate, but it will be hard. There's nothing left to judge-no food, no snacks, no customer service, no pillows, no movies, no audio, no nothing. What's next, no seats? - wait, better not give them any ideas.
Customer service: They should hand out cowbells for passengers. You are treated like cattle, but at least they get fed. All that's missing are the cattle prods. Now I know what the cows felt like on the Chisholm Trail. At least on AA, UA, or CO you can be upgraded to "human class". Rotwilers snarl less than some crews. Surly to bed, surly to rise.(You need air mashalls to protect passengers from the crew!) Service? I didn't notice any. Basically, you'll get better service from the Styx boatman. Delta gives a whole new meaning to the word 'Airbus'. "Shut up, we get you there" could be there slogan.
Entertainment systems: If they exist at all, they predate the airline industry.
Economy class: Basically, contortionist seating. I've heard that if its gotten better recently, it's because it wasn't possible to to get any worse. The coach seats come close to defining cruel and unusual punishment. Economy class is like the Bataan Death March with carry-on luggage. Don't go unless you have a chiropractor and psychotherapist travelling with you. It's like being shipped via UPS to your destination.
Detla's ontime preformance at ATL: A broken clock has a better chance of being ontime into ATL.
Baggage: The baggage handlers have turned losing luggage into an advanced science. I've lost my luggage so many times that I keep a standard complaint letter on my laptop.
Condition of planes: Did Aeroflot have a salvage sale? DL has ancient aircraft held together by duct tape that are slightly younger than the Wright brothers. The only thing older than the planes are the flight attendants-and the meals.
Damn, I hate flying DL and increasingly have less choices due to cutbacks.