We recently went to Orlando where we took Air Canada to MCO and Porter for the return trip to YOW.
A few observations:
- I'm surprised that AC continues to underserve YOW despite PD's expansion. For example AC currently has 1 flight per week to MCO vs Porter with 14!
- During our return flight to YOW the flight attendants asked that we let connecting passengers leave first as the flight was late. Many people seemed to be connecting through YOW
- Both our flights were packed. Not sure the exact load factor but definitely >90% for both flights
- Porter's in flight service is noticeably worse than Air Canada. A few examples...flight attendants not smiling, flight attendants on their phones much of the flight, flight attendants refusing to let us throw out a leaking bag of food then eventually accepting but glaring at us and not saying anything
- Minor for us but the luggage at YOW seems to be slower than when returning with AC. If PD wants more connecting passengers through YOW perhaps they should check bags to their final destination for folks returning from the US
Overall I'm super grateful for PDs investment in YOW and will continue to prefer Porter for personal and business travel.
That said PD really need to improve in flight service. When flying with PD I often witness rudeness or lack of professionalness from the flight attendants. For my wife the in flight service is a big deal and she still prefers AC.