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  #9721  
Old Posted Jun 30, 2015, 9:38 PM
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Well storing text data, it should cost pennies for a terminal to store years of data, and date/time stamps should allow proper reconciliation, but yeah, simple things aren't necessarily actually that simple. For example 200 256 character transactions an hour over 17 hours would only use 1 meg of storage.
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  #9722  
Old Posted Jun 30, 2015, 9:40 PM
MalcolmTucker MalcolmTucker is offline
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Quote:
Originally Posted by flipstah View Post
They should use convenience stores as point of sale terminals. Easier to make it secure and stable.
Totally possible. But like anything there needs to be an incentive to put in place sales systems. And if a system like connect worked it would mean cutting out the middle man, beyond debit/credit fees. (not that we know or not whether the system was so cheap due to an ongoing concession)
     
     
  #9723  
Old Posted Jun 30, 2015, 9:53 PM
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Quote:
Originally Posted by MalcolmTucker View Post
Totally possible. But like anything there needs to be an incentive to put in place sales systems. And if a system like connect worked it would mean cutting out the middle man, beyond debit/credit fees. (not that we know or not whether the system was so cheap due to an ongoing concession)
Definitely possible as Japan and Hong Kong works like that. Seoul is different with reusable, pre-loaded fare cards for sale like bus passes.
     
     
  #9724  
Old Posted Jul 1, 2015, 2:46 AM
holhm22 holhm22 is offline
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Aaaand like I expected when they signed the contract with Telvent the second time, it has failed again. Get your crap together CT. HK is the best example I can think of and have experienced. They've been doing it for almost 20 years too. The system used in Hong Kong is called FeliCa.
http://www.calgarytransit.com/fares-passes/connect

Last edited by holhm22; Jul 1, 2015 at 3:25 AM.
     
     
  #9725  
Old Posted Jul 1, 2015, 2:52 AM
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LA's TAP system to me might be a good fit too if they were to look at licensing something another city has developed. I'm not 100% sure on the technology behind it, but it worked quite well for me while I was there earlier this year for both the metro (which is a hybrid of gated stations and non gated stations, both of which require you in some way to tap your card before boarding, and when transferring lines) and the buses. They also have the online reloading figured out and the cards are easy to buy and reload at ticket machines in the stations. Its also quite widely implemented in the LA region, some dozen plus transit authorities are using it.
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  #9726  
Old Posted Jul 1, 2015, 3:27 AM
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Quote:
Originally Posted by mersar View Post
LA's TAP system to me might be a good fit too if they were to look at licensing something another city has developed. I'm not 100% sure on the technology behind it, but it worked quite well for me while I was there earlier this year for both the metro (which is a hybrid of gated stations and non gated stations, both of which require you in some way to tap your card before boarding, and when transferring lines) and the buses. They also have the online reloading figured out and the cards are easy to buy and reload at ticket machines in the stations. Its also quite widely implemented in the LA region, some dozen plus transit authorities are using it.
I also used TAP 2 years ago when I visited LA and it is the best example for North America. Works extremely well too. Calgary should use this system (which is more fitting) or FeliCa.
     
     
  #9727  
Old Posted Jul 1, 2015, 4:15 AM
milomilo milomilo is offline
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Originally Posted by MalcolmTucker View Post
Automatic renewals/reloading and cash loading online. You can't do that with a stored value card, whether it is contactless and plastic or paper with a magnetic strip. You need to have interaction with a central database to do these things. Making the system work without constant data connections on the terminals would require the readers to store two way communication (requests for top ups, verified top ups) for accounts both until the card is updated (for user online requests travelling to the card from the database), or card requests traveling to the database from the card. You would also need to allow cards with expired renewals or low cash balances to still authorize.

As you can see, adding a feature that sounds easy is anything but. It is pretty easy to design a system to work in an unrobust way. But building one that will still work if data service is down or has long latency is harder.
I don't understand - London's system (and I guess all the others) has been doing this perfectly (along with far more) for over a decade? In fact Oyster is now actually becoming obsolete and being replaced by contactless credit/debit cards. You're not even allowed to use cash on the buses - it's awesome.
     
     
  #9728  
Old Posted Jul 1, 2015, 4:21 PM
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APTA released their 2015 Q1 ridership report. Calgary continues strong growth in Transit Ridership. Now at 333K trips per day on the LRT (IIRC it was 310 last year).

Check out the results here:
http://www.apta.com/resources/statistics/Documents/Ridership/2015-q1-ridership-APTA.pdf
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  #9729  
Old Posted Jul 1, 2015, 10:39 PM
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So is there a system that works like this?

Cards are reloaded via terminal, smartphone app can be reloaded anywhere and the transaction at the reader on the vehicle is card to reader only.
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  #9730  
Old Posted Jul 2, 2015, 2:10 PM
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Quote:
Originally Posted by Full Mountain View Post
So is there a system that works like this?

Cards are reloaded via terminal, smartphone app can be reloaded anywhere and the transaction at the reader on the vehicle is card to reader only.
We are closing the gap with Vancouver (363000).
     
     
  #9731  
Old Posted Jul 2, 2015, 2:44 PM
MalcolmTucker MalcolmTucker is offline
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Quote:
Originally Posted by milomilo View Post
I don't understand - London's system (and I guess all the others) has been doing this perfectly (along with far more) for over a decade? In fact Oyster is now actually becoming obsolete and being replaced by contactless credit/debit cards. You're not even allowed to use cash on the buses - it's awesome.
It can be done sure! But Calgary Transit has to not put new features in the system. Also, to license existing solutions you likely would have to pay a % fee to the operator forever.

Now, that might not be that bad if you had a mostly cash based system, or if selling monthly passes had massive overhead, but I bet Calgary Transit's existing cost of sales is really low.

On fees:
Quote:
Open-fare' technology proposed for TTC not fully embraced in U.S.
Lorinc, John. The Globe and Mail [Toronto, Ont] 28 July 2010: A.9.

Officials with Mastercard International declined to specify what kind of ongoing "interchange" fees would be charged to participating transit agencies.

"We're very confident that the benefit to riders, [bank] issuers and transit will greatly outweigh any associated cost," says Cathleen Conforti, senior vice-president for Mastercard's global pay pass solutions.

Mastercard's published merchant interchange rate schedule indicates that it charges U.S. commuter or passenger rail agencies 1.5 per cent plus 10 cents per transaction. For a $3 adult ticket on the TTC, that rate structure works out to be just over 10 cents, or about 3.4 per cent on top of the regular fare price.

Look at Utah implementing Open payments:
Quote:
TTC considers credit card fare payment: Open payment allows riders to tap a reader and have their ticket added to a monthly bill
Kalinowski, Tess. Toronto Star 20 Apr 2010

...
"Initially there were some problems with credit card charges not going through. But we didn't have a huge saturation of cards in the market so the number of transactions was pretty small," he said.

The UTA, which handles 38 million rides a year, is working on a vending agreement to allow tourists and occasional riders to buy a card from a machine in the transit station rather than fumbling for change.

"It means UTA does not have to issue the media. We don't have to maintain the credit machines, we don't have to support the card by the vendor," Carpenter explained. "All we have to do is make sure our system is working itself."
Some info on potential differences:

Quote:
Comparing transit payment systems
Kalinowski, Tess; Rider, David. Toronto Star [Toronto, Ont] 27 July 2010

As the province and the city dispute whether Presto or "open payment" systems would be better for TTC riders, we asked some experts to weigh in on the crucial questions.

Q. Why didn't the province adopt the kind of open payment fare system the TTC is considering, which will allow riders to tap their credit card or cellphone on a reader to have their fare added to a monthly bill?

A. Ontario has talked to U.S. transit authorities that are piloting open payment systems. But there's no complete business case showing the cost implications, said David Smith, director of program services for Presto.

No one knows what the impact will be of adding transit fares to monthly credit card bills or debit transactions, said Smith. Although many transit providers, including GO, already allow riders to pay for passes and tickets using credit and debit cards, the government has to be concerned with the cost to Ontarians.

"New York has been in a pilot since 2006 and still there's no firm time for them to roll out an open payment. They've not in any way been able to articulate a cost. Currently, Mastercard is funding all of it
," said Smith.

Presto, on the other hand, is ready to go, with known costs.

"We think we have a business case that one doesn't see yet with the TTC proposal. Everybody is an Ontario taxpayer, including residents of Toronto, and we want something we can move forward with."

Q. What kind of revenue would the TTC pay to an open payment fare system provider?

A. TTC officials won't talk about it because doing so could influence the request for proposals, said chair Adam Giambrone.

"I can tell you there is a substantial cost savings potential from what transit agencies have to pay right now," said Paul Korczak, the consultant the TTC has hired to help develop an open payment system,

"If you're building a custom-built system it becomes very expensive. If you can shed some of those costs, like the card production cost, the distribution cost, you can simplify the technology, you can share in the knowledge and development of new technologies, your costs are going to be reduced."

The province has a $250 million contract with Accenture to develop and operate Presto by 2016. That includes the design, software, devices and testing. Individual transit systems will have to pay for the devices on buses and station platforms, according to Smith.

Presto officials have estimated those costs for the TTC would be about $320 million, including devices, upgrades to infrastructure, wiring, project management, devices and central system changes.

A November 2009 TTC report suggested that would be cheaper than the $490 million estimated cost of creating and operating its own electronic payment system.

While credit and debit card readers like those used on store counters would be cheaper than the $4,000 Presto models, they probably wouldn't stand up as well to weather and vandalism, Smith said.

Q. How does open payment work compared with Presto?

Presto users have to load dollar value onto their Presto card. With open payment, the fare is simply added to the rider's regular credit card bill.

Both kinds of cards need only be tapped on an electronic reader.

Smith says credit card users in the New York pilot get a green light on the reader when they tap. Presto readers, however, give a green light, emit a tone, show the amount deducted from the user's e-purse and the balance remaining on the card.

Presto also has more security features, he said.

Whichever system is used, the transit agency has to maintain an alternative for riders who don't want or qualify for a credit card.
     
     
  #9732  
Old Posted Jul 2, 2015, 2:49 PM
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Quote:
Originally Posted by MalcolmTucker View Post
Also, to license existing solutions you likely would have to pay a % fee to the operator forever.
I wonder what the difference between a fee and the $5 million they've already spent, and are suing for. Definitely less stress and frustration by going the license/fee route.
     
     
  #9733  
Old Posted Jul 2, 2015, 7:48 PM
MalcolmTucker MalcolmTucker is offline
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I guess a question is, do you want to pay for part of your system through distributing prepaid debit cards? Chicago on the left, Washington, D.C. on the right.



     
     
  #9734  
Old Posted Jul 2, 2015, 7:49 PM
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Originally Posted by MalcolmTucker View Post
It can be done sure! But Calgary Transit has to not put new features in the system. Also, to license existing solutions you likely would have to pay a % fee to the operator forever.

Now, that might not be that bad if you had a mostly cash based system, or if selling monthly passes had massive overhead, but I bet Calgary Transit's existing cost of sales is really low.

On fees:

Look at Utah implementing Open payments:

Some info on potential differences:
Quote:
Originally Posted by CalgaryAlex View Post
I wonder what the difference between a fee and the $5 million they've already spent, and are suing for. Definitely less stress and frustration by going the license/fee route.
Couldn't CT leverage the ParkPlus system somehow? The back end has to be be close to what would be needed for this.
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  #9735  
Old Posted Jul 2, 2015, 7:52 PM
MalcolmTucker MalcolmTucker is offline
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A single machine doesn't need to process and verify 20 accounts a minute though.
     
     
  #9736  
Old Posted Jul 2, 2015, 8:09 PM
para transit fellow para transit fellow is offline
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Quote:
Originally Posted by Full Mountain View Post
So is there a system that works like this?

Cards are reloaded via terminal, smartphone app can be reloaded anywhere and the transaction at the reader on the vehicle is card to reader only.
As I understand, you are proposing two different data systems at the same time.

The re-load able card is keeping track with memory on mag strip / chip.

The cell phone app is keeping track with the memory on a central data base
     
     
  #9737  
Old Posted Jul 3, 2015, 3:50 PM
MalcolmTucker MalcolmTucker is offline
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Interesting thing saw on reddit:

Quote:
[–]SG-Byward Market 4 points an hour ago
hey since you're here: why doesn't OC Transpo have automated machines that let people swipe and load their Presto cards? this needs to be at every major station so people can actually load and pay for buses after hours. also whats the status on not having to wait 12-24 hours for an online load to work?
these same machines should be able to simply dispense tickets or even just give out change from a debit card.
permalinkparent

[–]OC_Transpo 5 points an hour ago
Fare vending machines will be at all future O-Train stations...can't offer much more info than that at this time. Online loads should take a maximum of 12 hours to get to your card. It can be quicker, but we'd recommend you allow 12 hours to be sure. Here's text from our site:
PRESTO was upgraded to reduce the time it takes to update all the readers on the bus. Your online or phone purchases are now transmitted to the buses at least three times every day — and as often as six times in a day! This means the purchases you make in the evening will be waiting for you when you tap your card on the bus the next morning. OC Transpo is currently the only transit system using a cellular connection for PRESTO — other transit companies are updated just once a day using a Wi-Fi connection.
So yeah.
     
     
  #9738  
Old Posted Jul 3, 2015, 9:09 PM
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Quote:
Originally Posted by para transit fellow View Post
As I understand, you are proposing two different data systems at the same time.

The re-load able card is keeping track with memory on mag strip / chip.

The cell phone app is keeping track with the memory on a central data base
Close, but the app would store the value locally as well, same process as the cards.
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  #9739  
Old Posted Jul 7, 2015, 10:30 PM
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Somerset/Bridlewood train station parking/bus loop

About a week ago, someone from the City had a display up at the Somerset train station that indicated plans to revise the parking lot and integrate a new bus loop. Unfortunately I didn't have time to stay to look over it thoroughly, but the person there said that it would be posted on the city website.

I haven't found it yet. Does anyone know more about these plans?
     
     
  #9740  
Old Posted Jul 7, 2015, 11:43 PM
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Originally Posted by Bri-Guy View Post
About a week ago, someone from the City had a display up at the Somerset train station that indicated plans to revise the parking lot and integrate a new bus loop. Unfortunately I didn't have time to stay to look over it thoroughly, but the person there said that it would be posted on the city website.

I haven't found it yet. Does anyone know more about these plans?
Basically the parking lot immediately north of the building at the station (operator lunch room, bus waiting area, utility plant, etc) will be converted into a bus loop to get all buses off Shawville gate. There will be more parking added on the east side of the tracks. Total parking loss is about -4 spots.
     
     
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