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Originally Posted by boatman12
How were we supposed to know this already. I have been on this planet for a long time now and have never been in a situation where I have been so misinformed over and over.
Completion date is not meaningless. It is defined as the date money transfers and ownership officially changes hands. At the orientation meeting back in March ( the one during which they informed us everything was on schedule and we would be moving in in the summer) we were told that completion takes place 10-14days after the walk through. It has now been 16 days since our walk through and counting. Now customer care tells us they don't know when it will be. Upset doesn't really describe how I feel considering the rent I now have to pay and the travel plans I had to cancel. Is it too much to ask to be given proper information in a timely matter? Do they think we have nothing else to do while they try to get their act together?
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No. Completion date = date you can occupy the unit and the major work is completed. Closing date = the legal date money transfers and ownership officially changes hands. The contracts give you completion date which != closing date. Your unit could actually be complete but you need to wait a week or more for closing, so you should always go by mortgage closing date.
I don't disagree with you that they could have done a better job in communication though, no excuse. But I mean what are you going do at this stage? Grumble and complain but ultimately it will be done when it is done and Concord will still get your money and when all the units are closed hand the keys over to your Strata Corporation and walk away to build a new building.
You'll never hear from them again after that. Hate to sound cold but I've learned the hard lesson over the past 10 years that developers don't give a flying crap about you or anyone buying a unit off them. They are in the business to build, sell, move on. They don't make money caring, you're just another $250,000 in their pocket.
Sucks I know. And anyone that tells me their developer was awesome only thinks so because they magically were on time with their project. I guarantee if it went south and there were delays their awesome developer would do just the same Concord and others do in similar positions. As soon as there are problems the "we don't know" or "we're not sure" walls go up instantly.