It's complex.
But yes, EPS dedicated ~66 beat officers to Downtown/Central Mc/McC and Oliver when Rogers opened in 2017. They quietly removed them in 2019 and reallocated them. Losing this visual presence was significantly detrimental to the feeling of safety (which had been improving yr/yr for a decade). I can speak to this directly and let you know that we went from 2/3 feeling unsafe in 2010/11 to 2/3 feeling safe in 2017/18. I would say that we are well below 25% feeling safe now.
This has been accelerated and spotlighted by COVID, a lack of regular/'normalized' use day to day, eyes on the street etc. etc. and pair that with the current (and very tragic) drug crisis and police feeling like their hands tied on many issues when it comes to crime... and here we area.
But we are not alone and are seeing this in Vancouver, S.F., Calgary and most Downtowns across N.A. That said, I would say it is far more pronounced in Edmonton for most of those cities have more regular use due to residential populations and being larger centres.
When I moved Downtown in 2005 it had similar issues but I've personally never seen things so bad, so unsafe, left to rot and folks doing very little it seems on the ground.
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"The destructive effects of automobiles are much less a cause than a symptom of our incompetence at city building" - Jane Jacobs 1961ish
Wake me up when I can see skyscrapers
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