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Originally Posted by Illithid Dude
Don't forget, DTLA has a population of 50,000 with a median income of $83,000. Moreover, high end botique stores are starting to move in to the Historic Core.
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Since you live in samo, I'm sure you're continuously aware of the difference between a typical shopping experience there----at the 3rd st promenade or the rebuilt santa monica place-----& a typical experience in dt, or at what still is the only dept store in dt, that being the macy's in macys plaza. that's even truer now that the 7th st marketplace is mostly closed for redevlpt into the new target.
btw, should Target be considered a "department" store? if not, then macy's will remain the ONLY dept store in all of dtla.
but not surprising, cuz of....
If ppl visit dept stores & malls in samo or in other parts of town around there, extending up to century city, or glendale, or the grove, or stores way out in the larger burbs, there's one thing you'll often find there that you won't find in dt: crowds of ppl, many of them with enough $$. Ppl not to be confused with the typical shoppers on broadway or around santee alley.
sorry, but that's the truth. Again
unfortunately, I think 213's & pesto's skepticism about what even the latest census figures for dt still represent is justified. the number of new residents still is small compared to what is required to make the hood really pop & jump.
I recall visiting many of the major dept stores in nyc several yrs ago & being amazed at not only how large they were, but how much money appeared to be spent on them to keep them fully stocked & well presented, & how busy they were too.
It's ironic that I'm hoping that broadway will lose its existing base of desperate shoppers---& praying that all the horrible swapmeets they support go out of business----while hoping that the only dept store in dt starts attracting more shoppers.
this pic is all too typical of the size of crowds that spend time not only at the one & only dept store in the entire hood, but the number of shoppers at many other stores that
depend on serious female shoppers. iow, places that sell food----including restaurants or the ralphs on 9th st---or electronics, daily household items (like at walgreens) or services (like gyms, dentists or UPS) are different from softgoods stores, or definitely dept stores.....
huffingtonpost.com
^ this type of business needs lots & lots & lots of customers to thrive, & mainly lots of serious, committed women shoppers at that. Such ppl still aren't in large enough numbers in dt, even adding all those who live, work or visit the hood.
these represent the main POV of most ppl posting to yelp about the macys in dtla. There were some positive reviews, which I left out, but they were the exception to the rule....
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You work downtown and you need to buy a gift. You go to Macy's. You buy a gift and you get the hell out. This is not a place to go for a shopping experience - it is a utilitarian place to shop. I've found some great deals in the sale rack (you gotta dig as most items are damaged).
Located in downtown Los Angeles, this Macy's is seemingly neglected and dated. However, in the 4 or 5 times I've been here, there's always been a decent selection of men's clothing - surprisingly. It's really not that bad of a Macy's based on the selection of items - but I wouldn't go out of my way to come here. Definitely has a dated look, feel, and vibe to the building, which could be interpreted as depressing.
~ Do department stores have souls? ~ If they do, you wouldn't find proof of it at this Macy's. Walking in this place actually made me feel kind of depressed. Sure, on the surface everything looked normal, but once you actually look around a bit you notice that merchandise seems to be haphazardly strewn everywhere, product placement seems random, and signage is in disrepair.
Hmmm...because I had worked at Macys during my college years, I have to pay my respects and write this review. OK, so I'm only giving this place a two star, it's because the customer service I was taught was not evident at this location. The whole place needs to be remodeled. We're not in the 70s anymore. *sigh* ... good enough. I don't shop much here anyhow.
This location could be so much more. So many businesses and shops are opening right now... they should do a complete renovation at this Macy's. They only have a fraction of the selection at other Macy's locations, especially the jewelry section. The inside of the store is very 80's and needs some TLC. I feel sorry for some of the staff, because how can any of the commission-based employees make a living?
Ugh. What a chaotic mess. This Macy's is disorganized and doesn't seem to have much. Their shoe department sorely lacks in inventory. Make-up department doesn't carry much of what's in other Macy's, like Origins. Clothing department is just sad. It's really dirty here. I wouldn't want to take my clothes off to try anything on here. You feel like you should be careful what you touch in case you catch something. Yeah. It's gross. Customer service is awful. Rude and inefficient. It's a shame since they get a lot of foot traffic from all the people who work in downtown. I bet if they put a little more effort in revamping the place they'd get a lot more business.
First off the store was dead. Very few people shopping, but now i know why. I stoped by to shop with my mom and it was not a good experience.
This is a ghetto version of Macy's. It's dark, and gloomy and makes me want to go home. I give three stars only because it's downtown where I live work ,and play.
This is a small Macys, but they have all the departments that you would need..... selection is okay, nothing too impressive. I did manage to find a few real bargains so I was happy. Staff are very chatty if not a bit clueless, but it's fine since I wasn't in a hurry or anything. Location is convenient if you're in the downtown area -- it's attached to the Sheraton Downtown -- the mall itself has other stores such as the Limited, Bath & Body Works. Not a good spot if you want to do a major shop, but if you're on your lunch break, it's decent enough.
Pretty average compared to the Macy's in other big cities (LA, Chicago, San Francisco.) Not bad, but not really impressive given LA's stature in the fashion scene.
The worst macy's on the west coast so far and Ive been to union square San Fran ,downtown Portland and downtown seattle at westlake center. This one has a 60's old worn out vibe seems like they could update it and its small like an small mall macys.
This place doesn't have the greatest selections, but it can be convenient if you work downtown. It's a great way to kill time during my long lunch break, and occasionally I can find an awesome bargain.
I am originally from a small town and expected a Macy's in Los Angeles to be a lot better than this one is. From the outside it looks amazing and then once you walk in it looks dirty and unorganized.
There isn't a big selection of items overall at this Macy's. I notice a lot of the women's clothing is lower quality than at other Macy's store, with more imperfections and less-flattering cuts. Do not expect to find an appealing formal gown here, I would recommend the Macy's in Glendale or Beverly Center instead.
Certainly low budget. Probably the worst example I've seen in a major city's downtown mall.
This is the mall closest to those living in the Downtown and K-town neighborhoods. If you need something from Macy's, the MAC Makeup counter, Victoria's Secrets, or Bath & Body Works, it's easier to go to this mall rather than going over to the Grove. Unless it's the holiday season, you likely will not be dealing with crowds here. Compared to other Macy's in SoCal, I consider this Macy's and the one in Baldwin Hills as the black sheep locations.
What's Eh: Overall layout is kinda awkward. I know it's Macy's Plaza.. but Damn, I thought Macy's was classier than this!
What's Bad: Where do I start? the quality of stores is what attracts the quality of customers, and that's why you got ghettoness everywhere. I only went here because I was bored off my rockers waiting for a friend, and I was looking for a mall-esque venue to kill time. The sheer fact that Barnes & Nobles closed their location here says a lot. They pretty much stay open in a lot of venues/locations, despite the economy, and this place scared them away. That's just so sad
This is the worst downtown mall in America. It is pathetic. Hardly any stores remain open and the landlord leases kiosks to cheesy vendors to generate income rather than invest in real improvements to fix up the mall. The Macys is the worst I've ever seen. I'm so glad 7th and Fig is finally getting a makeover so that Macys Plaza basically is made obsolete.
As for the rest of this mall - Ick. Dirty, gross, full of hoodlums and hoodlum wanna-bes. Don't eat at the food court - everything looks nasty. Also, no need to shop here - there is nothing of interest and this Macys probably has the worst selection in the entire world. Polyester and crap clothes and surly customer service.
I was on a business trip with my husband. I was bored and decided to walk around the downtown LA area. I thought Macy would be a good way to kill 30-60 min. Boy was I wrong, this would have to be the smallest and saddest selection of clothes I have ever seen. I was in and out in approx. 10 min. I ended walking back to my hotel and just sat by the pool for the rest of the afternoon.
The most action I've ever seen at this place is during the day when I used to work in the area. If it weren't for the foot traffic coming from employees/employers of nearby businesses, I don't know if this mall could survive.
Really bad shopping center - very few shops, the Macy's is one of the worst I've been to, and there are odd people loitering in the plaza staring at you. I get that this is the only Macy's Downtown (once the 7th+Fig one closes), and if you just need to go there to grab something specific, it's fine, but if you want a nice shopping experience, it's worth it to drive somewhere else (Pasadena, West LA, BH, etc.)
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I know various sspers have complained about the condition & design of macys plaza, esp brigham yen, but it's a chicken or egg problem. While the owner of the bldg may be not much better than one of the cheap, lazy slumlords who own bldgs on broadway, I bet if there had been tons of customers through the yrs, he would have invested more $$ to keep the mall in better shape. macy's probably also would have kept the only dept store in all of dt in better shape.
the owner of the mall where the new target is being built is showing faith in the hood by spending $$ to revamp the mall at 7th & fig. I hope that pays off with lots of new customers for their ctr & for the new stores, esp target. but to really guarantee that, lots of new apts & condos have to be added to dtla.
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hahaha
We want, we want, we need! And what do we get??? A terrible economy LOL that is recovering and what do we need? More jobs that pay good money and true, expendable income in ladies' pockets as well as mens'. 
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