Quote:
Originally Posted by trofirhen
Recently read that YVR got Best Airport award for the sixth year in a row. Great!! Nore more need be said, really.
However, passing through SFO in January, I was either looking for a pay phone and could find one and/or had no change. I had a long layover, and needed to phone family, and call a taxi.
Anyway, as soon as I had cleared customs, I was instantly, and warmly, directed to a "courtesy phone." Free even over area code lines in the Bay Area.
I don't recall noticing that at Vancouver, and might be worth adding to the YVR customer service repetoire.
Hey, YVR is already number one (again), the terminal is beautiful and adapted, and the customer service is the best. But let's not get smug.
There are touches YVR can add that other airports already have, as stated.
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i used toronto terminal 3 last week, the us departures was awful, one crappy duty free store, no newstore like hudson news to buy some pop or snacks, three overpriced restaurants, 12.99 for a basic sandwich, one starbucks, not even a tim hortons, the security area is small and bare
arriving back was not much better, the guy sent me to the wrong line in customs, i siad i have a connection in 20 minutes so the next guy said ok go here and let me bypass and pass through for non canadian passport holders, this part of the terminal was slightly better, was at least a small newstand place to buy a pop and a small snack but not many food options at all and what was "under construction" didn't look too promising
now laguardia, yikes
makes me realize just how great YVR is and why it keeps winning awards