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Originally Posted by FormerWingTipper
Wow, what a busy two days so far! Some Comments Regarding the Last Five Pages...
1) It seems the biggest issue on this forum is call to gate. From an airline operations perspective, there have been much bigger issues.
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First of all,
awesome post FormerWingTipper! A ton of great facts. Thank you! (You're clearly "in the know"!)
CTG is probably the biggest issue here because the resulting passenger confusion and angst has been so publicly visible. I'm sure there are bigger immediate priorities, and kudos to the YYC team for making it a relatively successful first few days.
The confusion around CTG and the lack of gate seating will need to be addressed soon, but isn't really mission critical in the early days of a new terminal's life.
Quote:
Originally Posted by FormerWingTipper
5) The lines from domestic to transborder (ITPC) are long in the morning when both AC/WJ have their early morning domestic arrivals feed their 0700-0900 transborder departures. They are getting bottlenecked at ITPC CATSA Passenger Screening.
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Bottlenecked at CATSA?!? Really interesting. Can you explain what exactly the bottleneck is? My understanding was that domestic>transborder and domestic>intl passengers would not need to be re-screened ... and either go straight to the departure concourse (if intl) or straight to US CBP clearance (if transborder). Is that not the case??
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