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Old Posted Aug 7, 2015, 2:56 PM
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Laura Palmer
 
Join Date: Nov 2010
Location: Twin Peaks, Calgary, AB
Posts: 1,033
Quote:
Originally Posted by CalgaryAlex View Post
The poor design of stops in this city plays a large role in the negative perception of buses (and people yearning for streetcars as if they are magic). If the stop looks ghetto, your impression is already poor before you even step onto the vehicle.
  • If bus stops had better lighting, landscaping, shelter and furniture, potential passengers will feel more comfortable
  • Each stop should include an informative and clear map of the routes available at the stop. If you're walking along the street and notice a bus stop, what if you could take it and save 10 minutes walking to your destination? How the hell would you know without going online? This information needs to be evident and communicated properly
  • Unique (large) signage, symbols and lighting should attract potential users from blocks away. A simple aluminum post with a tiny blue and white sign is not enough. They need to "pop" out at you, not blend in with the sky and parking signage
  • Add digital boards with GPS-enabled "next bus" time tracking. If these boards are too much trouble, at least have some sort of indication that a bus will actually arrive at the stop if you wait long enough. I once waited for nearly an hour at an industrial park stop waiting for a bus before realizing that it was a seasonal stop with no service at the time. A simple LED with a "yes" or "no" will be enough for most people, allowing them to make a decision between waiting or finding another method of arriving at their destination

Make a few simple changes to the worst part of taking the bus (waiting at a stop) and the gap in attractiveness between bus and streetcar will narrow significantly.


I think you nailed it! To me these improvements don't seem too expensive with the technology we have. But I guess I shouldn't talk, Calgary transit can't even get a fare card implemented.
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