Our food was terrible. The salsa (that I had to pay $3 for!!!!!), was inedible. Red water is the best I can describe it. I returned it, hoping, maybe, I'd just gotten a bad scoop. 2nd one was just as bad. Waitress asked if it was any better, I laughed and said no, it was horrible, and she gave me a blank look and walked away.
Taco's were undersized and underflavored and overpriced. I got the steak sandwich, basically a fancy hot pocket. Flavor was decent, cut of beef less so. Garlic fries were decent. Overpriced at $10.
My friend's 'roasted' corn was straight delmonte from the can, with no flavoring. Guac dip was edible.
And I'll agree, the 'stand around till you find an open register' is a stupid, stupid idea.
I don't know if they could ever afford it, but I'd love to see el Cantaro there (with a little more staff), because their food is great.