Which Starbucks locations are closing in Ottawa?
Chain closures are cutting into local coffee routines. Here’s what we've confirmed so far.
By Sofia Misenheimer, Ottawa Citizen
Published Sep 28, 2025 | Last updated 1 hour ago
Editor’s note: This is an evolving story. Some locations initially indicated by Starbucks as shutting down will remain open. Please check back for updates.
Starbucks has closed a number of Ottawa cafés as part of a $1B restructuring to reduce the company’s North American footprint by about one per cent and eliminate hundreds of jobs.
The company website no longer shows addresses on Bank Street, Innes Road or Hunt Club Road. At Bank and McLeod, a sign in the window of the café described the closure as an “incredibly difficult decision.”
Calls placed by the Ottawa Citizen to affected addresses on Sept. 28 confirmed closures. Staff at Carling and March Road said the Kanata café would remain open until 4 p.m. on Sunday before shutting down.
An informal tracker compiled by Starbucks employees listed additional locations, including 1050 Bank Street (Old Ottawa South). That café did not answer the phone Sunday morning and did not appear on Starbucks’ website at the time of publication.
The location at Place d’Orleans became the subject of confusion when Starbucks sent an email saying the café would close at the end of the day, complete with a farewell note. A second email from Starbucks followed hours later, apologizing for the mistake and confirming the store will remain open. Customers were given 100 Bonus Stars in their Rewards account as compensation for the error.
Here’s a list of Starbucks locations in Ottawa marked permanently closed so far:
- Bank & McLeod — 455 Bank St.
- Carling/March — 4055 Carling Avenue (closing Sept. 28 at 4 p.m.)
- 690 Hunt Club Rd.
- 1200 St. Laurent Blvd.
- Elmvale Acres — 1910 St. Laurent Blvd.
- 1620 Scott St.
- Trinity Crossing Centre — 4240 Innes Road
- 330 West Hunt Club Rd.
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