Commute goes smoothly -- anticipated chaos fails to show
By Pete McMartin, Vancouver SunSeptember 9, 2009
The South Coast British Columbia Transportation Authority -- or, as it is more commonly known, "those TransLink (insert swear word of choice here)" -- has so become the favourite whipping boy of commuters, taxpayers and, well, me, among other jackals of the press, that the backs of the folks at TransLink must by now resemble ground chuck.
Little goes right in the TransLink universe these days, from organizing a bridge opening to keeping a budget. News reports have it that even His Majesty, the Premier, is not amused.
With that in mind, and with whip in hand, I ventured forth Tuesday for my daily bus commute from South Delta, on what we in the media had agreed, and hoped, would be a day of chaos.
It went thusly:
8 a.m.: Walk one block to bus stop.
8:08 a.m.: Bus arrives at bus stop on schedule.
8:32 a.m.: Bus arrives at Bridgeport station.
8:33 a.m.: Canada Line car leaves Bridgeport station.
8:52 a.m.: Canada Line car arrives at Waterfront Station.
8:53 a.m.: Walk into office.
My commute took exactly 53 minutes. On a good day, when the bus wasn't stacked up in traffic at the Massey Tunnel and the Oak Street Bridge, my previous bus commutes would take an hour and 10 minutes. On a bad day, it would be an hour and a half.
Tuesday's commute represented a time saving to me of almost 20 minutes. It was also an immeasurably smoother ride.
(My only complaint: The signage at the Canada Line stations is awful. Riders have trouble identifying what station they are at.)
In the commuter lottery, I came out a winner in the new configuration. Of course, there will be some losers -- those who are no longer dropped off in front of their offices, for example, or those who will have to transfer a second time to go down Granville.
But it demands mentioning that, in general, the day's commute went smoothly -- that at the end of the controversy-riddled construction of the Canada Line, the system seems to have worked as it was supposed to and was embraced by commuters.
It also deserves mentioning that in communities south of the Fraser, especially White Rock and South Delta, the new configuration was the source of angst for some commuters. They objected to the fact that their old bus routes, which went all the way downtown, would now be redirected to their new terminus at Bridgeport station in Richmond, where they would then transfer to the Canada Line. Some objected to having to make the transfer, while some parents objected to their children having to make an extra transfer so they could reach their private schools along Granville. It generated petitions and complaints at TransLink open houses.
TransLink's argument?
The "vast majority" of those White Rock and South Delta bus passengers, said TransLink spokesman Ken Hardie, were going downtown anyway. Those downtown-bound passengers will also benefit most in terms of time saved, Hardie said, when they'll be able to board the unimpeded Canada Line and not a bus that has to fight its way out of Vancouver's rush-hour traffic.
Also, Hardie said, the cost recovery on those long-haul routes was extremely low, as low as 21 per cent.
"So we're getting some cost efficiency on those routes now, admittedly at the expense of some passengers."
Understandably, it is a sentiment that will rankle those "some" passengers. Their old routines have been upset. Their commute times may increase. They may feel compelled to revert to driving again.
But it is my guess that many more commuters south of the Fraser will begin to see the advantage in not having to fight the tunnel and bridge bottlenecks, and not having to fight Vancouver rush-hour traffic, in bus or car.
It is also my guess that this will do nothing to lower the shrillness of those many Metro Vancouverites who, laughably, think we have the worst traffic in the world. Nor will it, or should it, do anything to stop the criticism of TransLink's failings.
But a more generous spirit would also recognize its successes, and that credit should be paid where credit is due. And it is due in this case.
The day went smoothly. Chaos will have to wait.
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