Posted Jan 3, 2013, 1:02 PM
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Two perennial forms of service/filler journalism are weather and responses to weather.
Storm of complaints causes review of snowplowing response
(Hamilton Spectator, Carmela Fragomeni, Jan 3, 2012)
A storm of complaints about uncleared streets, after Hamilton was hit with up to 15 centimetres of snow on Boxing Day, has city hall staff plugging away on a review of plowing operations.
The review of the cleanup of Hamilton’s first major storm since 2011 centres mainly on the city’s multiple private contractors, who collectively add 330 pieces of snow-clearing equipment to the city’s own fleet of 110 pieces of equipment.
Many of the contractors are new because the city renewed its snow-clearing contracts in 2012, something it does every five years. It awards the contracts to the lowest bidders, according to Darrell Smith, Hamilton’s manager of roads and maintenance.
Some residential areas were missed in last week’s storm and staff is working to find the causes, Smith said. The missed side streets did not affect any emergency services, as far as he is aware.
Smith stressed that everything is being investigated, but it appears some areas of Waterdown and the west Mountain had more clusters of streets missed than other parts of the city.
Smith adds, however, that there were issues citywide, especially with individual streets being missed.
He said the city is still getting some reports of roads not properly treated, and staff has been going out to the areas of complaint to investigate. However, some residents mistakenly believe their street has not been plowed and properly treated if bare pavement is not showing, he noted.
His department is also conducting a “vendor performance review” of the city’s contract with outside operators....
The city wants to ensure there are no unwarranted costs associated with the snow removal contract, and will take action to avoid further problems, he said.
The city’s workers plow the main streets while contractors tackle the Linc and Red Hill Expressway. Side streets are to be plowed by a mix of city staff and private operators.
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