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  #3281  
Old Posted Sep 14, 2023, 9:55 PM
eltodesukane eltodesukane is offline
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Indigo-Chapters:
"Hints for Indigos’s future might be found in the company’s plans for a new urban store concept in The Well building in Toronto, which it plans to open up this fall.
The retailer would serve beer and wine alongside coffee and pastries,
and let shoppers mill about playing arcade machines and sampling music on a jukebox."
https://globalnews.ca/news/9958487/indigo-executive-departure-peter-ruis-strategy/
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  #3282  
Old Posted Sep 15, 2023, 12:25 AM
skyscraperaccount skyscraperaccount is offline
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Originally Posted by Spoonsy View Post
Walmart, BestBuy, and The Bay all ruined their default online shopping experience, you have to toggle these every time to get the unmoderated third party (read:scam) listings filtered out





I stopped shopping at all 3 now and I used to be a big fan of them. Can't stand the 3rd party crap.

So then I said, i'll go in person...we my Walmart almost never has an actual cash open so f that noise. And my latest clothing trip I actually went Tanger instead of HBC.

Yells a cloud.
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  #3283  
Old Posted Sep 15, 2023, 3:02 AM
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Originally Posted by eltodesukane View Post
Indigo-Chapters:
"Hints for Indigos’s future might be found in the company’s plans for a new urban store concept in The Well building in Toronto, which it plans to open up this fall.
The retailer would serve beer and wine alongside coffee and pastries,
and let shoppers mill about playing arcade machines and sampling music on a jukebox."
https://globalnews.ca/news/9958487/indigo-executive-departure-peter-ruis-strategy/
Yes, but the CEO who came up with that idea just got turfed, so it's anyone's guess as to whether or not the urban store format will actually happen
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  #3284  
Old Posted Sep 19, 2023, 2:56 AM
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Has anyone been to the Indigo at Rideau? Its absolutely terrible.
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  #3285  
Old Posted Sep 19, 2023, 3:09 AM
acottawa acottawa is offline
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I haven’t been there for a few months. At the time it was a pretty typical indigo, maybe a little smaller than their normal stores.
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  #3286  
Old Posted Sep 19, 2023, 2:09 PM
movebyleap movebyleap is offline
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Has anyone been to the Indigo at Rideau? Its absolutely terrible.

What do you mean "terrible"? It has an AWESOME selection of pillows and candles!
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  #3287  
Old Posted Sep 19, 2023, 3:01 PM
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Originally Posted by movebyleap View Post
What do you mean "terrible"? It has an AWESOME selection of pillows and candles!
So Indigo is the new Pier Import? How'd that work out?
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  #3288  
Old Posted Sep 27, 2023, 4:16 PM
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Giant Tiger names former Home Depot, Walmart exec Gino DiGioacchino new CEO

David Sali, OBJ
September 27, 2023 11:13 AM ET


It’s undoubtedly not the most popular take, but Gino DiGioacchino is a big fan of the commute from Toronto to Ottawa. It isn’t the drive on the 401 itself that gets DiGioacchino, who was named president and CEO of Giant Tiger on Monday, revved up. It’s the stops along the way. “We have 270 stores across Canada, and my mission is to get to every single store as much as I possibly can,” the 57-year-old executive, who still lives in the Greater Toronto Area and regularly travels back and forth to Giant Tiger’s home base in Ottawa, told OBJ on Tuesday.

“Between the GTA and Ottawa, there’s more than one Giant Tiger. It gives me an opportunity to stop in, say hello to local owners and see what’s happening in the community. It’s fantastic.” DiGioacchino took over leadership of the venerable Canadian retailer on an interim basis last November after previous chief executive Paul Wood left the company. He had already spent five years on Giant Tiger’s board of directors, working closely with founder Gordon Reid. DiGioacchino says Reid, who died in July at age 89, left a legacy that won’t soon be forgotten.

“The opportunity to take on a permanent role (at Giant Tiger) was beyond a privilege and an honour,” he says. “By no stretch of the imagination am I Mr. Reid, but fundamentally I get the brand, I understand the grassroots of it. It has a great opportunity in Canada.” In more than three decades in retail, Giant Tiger’s new CEO has had a hand in almost every aspect of the industry. DiGioacchino’s career includes stints at two of the best-known brands on the planet.

In 2000, he joined The Home Depot, where he held several senior executive roles on both sides of the border, including chief merchandising officer for the home improvement giant’s Canadian operations.

DiGioacchino later moved to Walmart, where he led the big-box behemoth’s Canadian e-commerce division and spearheaded the launch of its grocery home shopping service. Now, he’s the boss of Giant Tiger, the discount chain whose black and yellow signage has become a familiar sight in neighbourhoods from the Prairies to the Atlantic coast. Catering to budget-minded customers, the retail operation that got its start with a single shop in the ByWard Market in 1961 has become famous for offering a wider selection of goods than dollar stores in smaller, more intimate layouts than the big-box chains. The store has an “interesting price point that is above Dollarama but below Walmart,” retail analyst Bruce Winder explained when the company turned 60 in 2021. But DiGioacchino bristles at the suggestion that Giant Tiger is “sandwiched” between ultra-low-price retailers like Dollarama and discount department stores such as Walmart.

“If you’re going to force me into a hierarchy, I would say put us in the hard-discount realm, which Dollarama sort of isn’t because they’re in the dollar store business,” he says. “Walmart, they’re just too big to be in the core hard-discount (space).”

Giant Tiger’s “secret sauce,” DiGioacchino explains, is its franchise model.

Most of the stores are owned by experienced managers who live in the same communities where they work. That makes it easier for franchisees to keep their finger on the customer’s pulse and alter inventory accordingly, DiGioacchino says. He also stresses that Giant Tiger doesn’t try to be all things to all people.

“Our limited assortment (of products), our ability to get to those communities really puts us in a place by ourselves,” he says. “That’s really where our focus has been and that to me is the niche that we can establish. Our ambition is to serve a community and be part of that community.” While the chain is known for offering an assortment of groceries, housewares, apparel, beauty products, outdoor gear and kids’ toys and games, the new CEO says one of Giant Tiger’s strengths is that it stays in its well-established lane.

Even when it’s the only grocery store in town, for example, the retailer steers clear of offerings such as fresh meats and baked goods that cost more to procure and produce. “We have to be very smart. It’s not one size fits all,” DiGioacchino explains. “Our focus is, what do our customers need to live every single day and how do we (deliver) that at the lowest possible price. Once we do that, then we can ask the next question. We haven’t done that perfectly yet.”

Plotting strategy is DiGioacchino’s bailiwick. Looking at the big picture, he believes Giant Tiger hasn’t fully capitalized on its “phenomenal” private-label program, particularly when it comes to groceries. In that vein, the chain is set to roll out a new line of canned vegetables under its Giant Value brand in the next few months. But DiGioacchino feels there are more gains to be made in the grocery aisle as inflation puts the squeeze on shoppers’ pocketbooks and supermarket prices come under ever-increasing scrutiny. “We do food well, but we can do it a lot better,” he says. “Right now, grocery is the place that we’re focused on.” Meanwhile, the company’s familiar cat logo keeps popping up in new communities, with 269 locations now dotting the landscape in every province except British Columbia and Newfoundland and Labrador. While Giant Tiger has stated it plans to boost its store count to 300 over the next few years, DiGioacchino says there’s no rush to reach that milestone.

He remembers all too well being at The Home Depot when the retailer was forced to shutter hundreds of stores in the U.S. during the financial crisis of 2008-09. Opening new locations is a costly venture, and he says if Giant Tiger is going to keep growing its footprint, it will do so only in places where there is a strong local franchisee ready to step in and the market opportunity is clear. “Yes, we want to be able to expand,” DiGioacchino says. “But this is not about, ‘Let’s blanket Canada with black and yellow.’ This is about delivering the right value proposition to the right (location). It’s not a race.” Asked if he plans to tinker with the iconic cat logo in an effort to update the chain’s image, DiGioacchino’s response is an emphatic no.

He once asked Reid if he had any “sacred cows” that were off-limits to change. The legendary entrepreneur replied that there were only two – the first being the franchise system that is the backbone of the company. “The second one? You can’t touch Friendly,” DiGioacchino says with a smile, referring to Giant Tiger’s feline mascot. “I agree with him.”

https://obj.ca/giant-tiger-names-gino-digioacchino-new-ceo/
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  #3289  
Old Posted Sep 30, 2023, 10:34 PM
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The old DQ at St. Laurent and Hemlock is being renovated into presumably a new restaurant.

Also, Edinburger recently opened on Beechwood in the former, Mr. Luko and Second Cup space.
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  #3290  
Old Posted Oct 1, 2023, 12:25 AM
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Originally Posted by 7empest View Post
The old DQ at St. Laurent and Hemlock is being renovated into presumably a new restaurant.
I just saw that too, and I'm concerned. The sign out front says TSH Custom Homes. However TSH (Tri Service Holdings) seems to be responsible for all this architectural garbage up the valley:

https://www.facebook.com/tshdevgroup/photos
http://www.tshdevgroup.com/

I wonder what their long term plans are for the site?
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  #3291  
Old Posted Oct 1, 2023, 3:56 AM
acottawa acottawa is offline
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What’s with the lack of Dairy Queen’s in Ottawa? They seem to be either in really upscale neighborhoods like the Glebe or in rundown locations like Walkley and McCarthy.
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  #3292  
Old Posted Oct 1, 2023, 1:00 PM
eltodesukane eltodesukane is offline
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Originally Posted by mykl View Post
Has anyone been to the Indigo at Rideau? Its absolutely terrible.
They should move across Rideau Street, there's a big 2-floor retail space available just next to Hudson's Bay.
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  #3293  
Old Posted Oct 2, 2023, 1:28 PM
stolenottawa stolenottawa is online now
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Originally Posted by acottawa View Post
What’s with the lack of Dairy Queen’s in Ottawa? They seem to be either in really upscale neighborhoods like the Glebe or in rundown locations like Walkley and McCarthy.
There's a DQ in the Glebe?
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  #3294  
Old Posted Oct 2, 2023, 1:33 PM
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Originally Posted by stolenottawa View Post
There's a DQ in the Glebe?
On Bank right by Billings Bridge.. so maybe more like Old Ottawa South
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  #3295  
Old Posted Oct 2, 2023, 5:32 PM
vtecyo vtecyo is offline
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Originally Posted by Coho View Post
On Bank right by Billings Bridge.. so maybe more like Old Ottawa South
Yeah - that's definitely Old Ottawa South. In any case - according to Google maps - there are already three ice cream shops in the Glebe - all between 1st and 5th Avenue.
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  #3296  
Old Posted Oct 17, 2023, 12:57 PM
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In pictures: A sneak peek at the Imaginaire store opening Saturday at the Rideau Centre

Sarah MacFarlane
October 16, 2023



Dave Doyon, co-owner of Quebec retailer Imaginaire, said he's excited to welcome Ottawa shoppers to the Rideau Centre store. Photo by Sarah MacFarlane

With less than a week to go before opening, Quebec retailer Imaginaire is putting the finishing touches on its new location in the CF Rideau Centre — including suspending a larger-than-life Pikachu from the ceiling.

--Paywalled--

https://obj.ca/imaginaire-store-opening-saturday-at-the-rideau-centre/
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  #3297  
Old Posted Oct 17, 2023, 1:38 PM
OTownandDown OTownandDown is offline
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Originally Posted by vtecyo View Post
Yeah - that's definitely Old Ottawa South. In any case - according to Google maps - there are already three ice cream shops in the Glebe - all between 1st and 5th Avenue.
Ugh, the last time I was at that location, mid-summer, the restaurant was so amazingly filthy that we turned around and walked out. The prep area and ice cream machine was literally just food splashed on every possible surface.
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  #3298  
Old Posted Oct 17, 2023, 5:51 PM
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Originally Posted by J.OT13 View Post
In pictures: A sneak peek at the Imaginaire store opening Saturday at the Rideau Centre

Sarah MacFarlane
October 16, 2023


--Paywalled--

https://obj.ca/imaginaire-store-opening-saturday-at-the-rideau-centre/
In pictures: A sneak peek at the Imaginaire store opening Saturday at the Rideau Centre

Sarah MacFarlane, OBJ
October 16, 2023 3:14 PM ET




With less than a week to go before opening, Quebec retailer Imaginaire is putting the finishing touches on its new location in the CF Rideau Centre — including suspending a larger-than-life Pikachu from the ceiling. The two-storey, 20,000-square-foot space bridges the third and fourth floors and represents a $3-million investment. Imaginaire co-owner Dave Doyon said the colourful space aims to be an inspiring and fun experience for all visitors, from seasoned collectors to casual fun-seekers.

“You can come with your family and say, ‘Meet back here in 30 minutes,’" said Doyon. “Your husband can go see hockey cards, your kids could go check out Lego or Disney or Marvel and DC.



“You don’t have to be a collector. We can find you a mug of your favourite show or a puzzle you’ll enjoy. There’s something for everyone.” Since announcing the Ottawa location in April, the Imaginaire team has been busy

“creating something from nothing,” Doyon explained. While other locations offered a foundation laid by previous tenants, the Rideau Centre store was bare bones, with no lighting, flooring or even drywall. “It’s been a very big job to use the space and create this. Usually, there’s been a previous owner, but this was all from scratch,” said Doyon. The store features colour-coded sections with shelves of games and products and floor-to-ceiling display cases, with both elevators and escalators to connect the floors. A 10-foot-tall Buzz Lightyear grins over the Disney and Pixar section, while a large Hagrid – similar in height to Buzz – keeps a watchful eye on the Harry Potter shelves.



Star Wars fans are greeted with lighting resembling Sith lightsabers, toy baby Yodas and glass cases of collectible figures, while the massive Pikachu welcomes Pokemon fans to the second floor. General manager Mathieu Fournier said the store is designed to create a “world of wonder” for customers that aligns with the joy and fun that the products and hobbies can bring. Outside of pop culture and fandoms, there are puzzles, board games, Lego, stuffed animals, crafts and toys. The store also boasts a “library” with what Fournier said is the largest collection of comic books, Manga and Anime in the city. A collector himself, Doyon said Imaginaire is dedicated to carrying every product in any given niche or hobby to ensure customers have the widest selection of choice in the region.

“Our strength is having everything from a universe, all the catalogue, in one place. Unless we can carry everything from the catalogue, we don’t carry it at all,” he explained.



“You could put everything from the other stores in the region together and it wouldn’t fill this space,” he said. The grand opening on Oct. 21 will feature cosplay celebrities, gift bags, contests and a visit from the Royal Canadian Mint to showcase a rare one-million-dollar coin. Co-owner Anthony Doyon, Dave’s brother, said that “once people started to learn more about the store,” there were plenty of job applications. “It was easy to hire good staff. This is good news if we get these good people and it’s a good thing for the opening,” said Anthony. “People will be present for opening day, but I think we have to get Imaginaire known around Ottawa. “It definitely will take months, maybe even a couple of years, but soon everyone will know the store. I’m always excited when working with new stores and when we get customers in the morning of opening day, it will be an exciting day seeing everyone discovering the store.”



In April, Anthony said the nation’s capital should be a prime location for Imaginaire since it gives the retailer the ability to access markets in both Ottawa and Gatineau. “We wanted to see how Ontario would respond to our brand and we found that Ottawa was good — so close to Quebec and French people — and Ontario customers so they can experience the products,” said Anthony. “So we make sure we’re on track before opening more stores.” The CF Rideau Centre shouldn’t be a new environment for Imaginaire, since its six existing stores are in similar malls, including the CF Promenades St-Bruno in Montreal. Anthony said he expects Imaginaire to thrive in Ottawa since the market in Quebec City, which is predominantly government workers, is familiar to the company. After the announcement in the spring, Brian O’Hoski, general manager at the CF Rideau Centre, said he expected the store, which is located near Simons, to be “wildly popular.” “We really think it’s something Ottawa will enjoy,” said O’Hoski. “It’s hard to explain to someone who isn’t into (hobbies and collectibles), but they have a lot to offer. Customers will travel to see it.” O’Hoski said Cadillac Fairview is happy to see Doyon enter the Rideau Centre with this “unique offering for Ottawa.” Imaginaire has stores in Quebec City, Sherbrooke, Levis, Trois-Rivieres, Montreal and Laval, but Ottawa might hold some unique opportunities, Anthony said. “We think since we’re not known in the region the first few weeks and months will be quiet, but we’re excited to see people at the grand opening,” said Anthony. “If it’s like the other stores, it will be more popular than we think.” Imaginaire was founded in 1989 by Benoit Doyon, Anthony and Dave’s father, before the brothers bought the company in 2016. The company has added a new store location nearly every year since.

https://obj.ca/imaginaire-store-opening-saturday-at-the-rideau-centre/
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  #3299  
Old Posted Oct 19, 2023, 3:29 AM
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Somerset Village BIA plans merger with Centretown to better tackle downtown issues

Sarah MacFarlane, OBJ
October 17, 2023 3:43 PM ET


After overseeing one of Ottawa’s smallest BIAs for a tumultuous three years, chair and business owner Ivan Gedz is looking forward to the opportunities that joining forces with a larger BIA might bring to Somerset Village.

“One of the cool things of having a small BIA is you can do whatever you want,” he laughed. “But the flip side to that is, there’s no money to do what we want.”

Gedz, owner of Ottawa restaurant Union Local 613 and volunteer chair of the Somerset Village BIA since 2019, said a plan to fold his BIA into the nearby Centretown BIA is underway. He hopes the resources and support of his BIA’s larger neighbour will provide a much-needed boost.

The Somerset Village BIA, which covers Somerset Street West between O’Connor and Bank streets, consists of only about nine businesses. Only one position on the team operating the BIA is on payroll, said Gedz.

But despite its small size, the BIA is no stranger to some of the city’s largest issues. For example, Ottawa’s ongoing homelessness crisis is top of mind for Gedz. By combining with the Centretown BIA, he said he hopes Somerset Village can benefit from some of Centretown’s initiatives and resources.

“There’s an influx of unsheltered individuals and drug use here and in the downtown core, which isn’t necessarily something that falls into the mandate of the BIA — at least, it hasn’t historically — but speaking with the community, we recognize the importance of a shelter-first approach and wraparound services,” Gedz explained. “We’re working with the newly rebranded Centretown … because they’re really seeing a lot of the same issues.”

In addition to the social issues facing the community, the “civil-service-centric” businesses are continuing to grapple with the absence of civil servants in the downtown core, Gedz said. Apart from some professional services, the majority of businesses in Somerset Village are restaurants and food-service establishments that relied on lunch and after-work traffic from civil servants, he added.

“The change in working conditions … drastically affected the volume of business we were used to seeing before the pandemic,” said Gedz. “Coupled with an LRT service that is, frankly, a joke, it really impacts people.

“From an environmental standpoint, it’s awesome for the carbon footprint that people work from home. But this city has been designed, with services designed, around the business model of people coming into the office. That will just have to change.”

Gedz said he doesn’t see the current situation downtown being solved any time soon. Instead, he said it is important for businesses and BIAs to adapt and find new ways to survive.

One of his tactics involves closing down his BIA’s section of Somerset Street for regular pedestrian access and community events, he explained.

“During the pandemic, we shut the street down on Thursday, Friday and Saturday and the restaurants used the extra patio space,” said Gedz. “But we’re in discussions with local councillors … and they’re really championing the idea of pedestrianizing spaces in the city.

“We’re working on it in regards to the importance of making it a quasi-permanent situation, not just commercial services for patios, but also as a space for the community.”

Gedz has been working with ADAAWE, an Indigenous Business Hub in Somerset Village, to find ways to bring the community together and support local business. He said shutting down the streets could allow more of ADAAWE’s successful Indigenous markets to thrive.

“I would love to see them use that space, as well as artists and farmers markets. It’s all about looking for innovative ways of repurposing space within the core,” he explained. “We’re a main street, but because we’ve done it off and on for years, we think we’re appropriately set up … Doing it year-round would be lovely, but we have to start somewhere.”

By “folding into” the Centretown BIA, more resources and leadership can be made available to Somerset Village, explained Gedz, and help turn the community’s idea into a reality. Should his plan come to fruition, Gedz said he would happily take a step back and allow the young leaders at ADAAWE to take a more active leadership role.

As various BIAs across the city are planning to shift their community boundaries, Gedz said with Centretown’s “engaging operations,” he doesn’t see a downside to the merger.

“When you expand your size, there’s the potential to not maybe, as an individual, have the same voice, but we’re still talking about relatively small operations,” he said. “But (Somerset Village) doesn’t have any money, so it’s a trade-off.

“If there’s good governance, there isn’t much fear about the BIA growing in size and I feel really good about the leadership in the Centretown BIA.”

SabriNa Lemay, the recently appointed executive director of the Centretown BIA, said she is “thrilled” to be planning for the expansion to include Somerset Village.

“Although our two BIAs have not officially merged, it is certainly something we are looking into. We will continue to recognize Somerset as a part of Centretown and its beautiful community,” Lemay said in an email to OBJ. “We truly believe together we are building a stronger, more interconnected community where businesses can flourish and residents can take pride in their local economy.”

https://obj.ca/somerset-village-bia-merger-centretown-downtown-issues/
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  #3300  
Old Posted Nov 29, 2023, 2:53 AM
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Was into Carlingwood today and noticed a new bubble tea place and a small new furniture store (!). The Tim Horton's has closed for renovations.

I keep thinking of Carlingwood as a dead mall, but still seems to have a pulse. I imagine the new Canadian Tire is helping.
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